Remove Customer Remove eCommerce Remove Product
article thumbnail

How to balance customer experience and returns in ecommerce

Martech

The boom in ecommerce has transformed how we shop, but it’s also brought a pressing challenge: managing product returns. Retailers must find the right balance between keeping customers satisfied and protecting their bottom line, making returns a key factor for building customer loyalty.

eCommerce 122
article thumbnail

8 Inclusive Ecommerce Website Examples That Drive Growth

Hubspot Marketing

Brands in ecommerce have the wonderful advantage of having access to a broader number of consumers than their local counterparts. Signals That Tell Ecommerce Customers a Brand Is for Them 1. If you need additional resources to help you with your ecommerce strategy, check out this Ecommerce Planning Kit from HubSpot.

eCommerce 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Salesforce unveils integrated ecommerce storefronts

Martech

Salesforce will offer integrated ecommerce storefronts within its Starter and Pro Suites, all-in-one offerings that span marketing, sales, service and now commerce. Features include low code setup for branded storefronts and tools to manage products and prices. Why we care. That genie is out of the bottle. Processing.

eCommerce 120
article thumbnail

Holiday ecommerce start surpasses record-breaking forecast

Martech

Ecommerce holiday spending is higher than anticipated, according to Adobe Analytics. ecommerce sales were up 9.6% retail site visits across 18 product categories. Understanding where your customers fall within these pricing and buying trends will help your brand make the most of this prosperous season. year-over-year.

eCommerce 128
article thumbnail

5 Proven Ecommerce Growth Strategies ($0 to $100 Million)

Backlinko

Want to know the most effective ecommerce growth strategy? Here are some examples: BrandAnnual Revenue *All figures in USD Hush Blankets $48M Product Validation Mid Day Squares $20M Content Marketing TBH Skincare $6.5M Or products that are okay but never really get traction. Talk to your customers. You follow trends.

eCommerce 110
article thumbnail

How content is critical to a winning ecommerce strategy by Edna Chavira

Martech

Every customer experience requires extensive planning, with content and technology working together behind the scenes to deliver personalized journeys that engage and convert. By embracing this strategy, businesses can personalize customer experiences, streamline product discovery, and boost conversions—all while saving time and resources.

eCommerce 116
article thumbnail

Getting B2B Ecommerce Right — Here's What I Learned From Experts

Hubspot Marketing

B2B ecommerce is a thriving industry. Growing at a rate of over 10% each year, B2B ecommerce will generate over $3 billion in sales by 2027. However, no matter how familiar you are with B2C (business-to-consumer) ecommerce, selling to businesses is an entirely different beast. Table of Contents What is B2B ecommerce?

eCommerce 133