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The role of AI in creating a more human customer experience

Sprout Social

In a world where social media and technology have leveled the playing field between brands large and small, leaders know the only true differentiator is customer experience (CX). Besides workflow efficiencies, AI tools provide nuanced insights that can transform your customer journeys to become more engaging and supportive.

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Fashion Forward: Recession-proof CX to drive customer loyalty

Use Insider

Let’s walk through the key strategies and takeaways from the webinar to help you improve your customer loyalty and build a compelling customer journey that keeps them returning to your brand. And personalized user experiences are proving to be the most powerful tool yet in sales figures. Simple: Just ask.

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Driving growth through data: Optimizing the retention stage

Martech

In my last article , we looked at how to best use data during the purchase stage of the customer journey and how effective use of data can enhance outcomes for both the customer and the brand. This is the third stage of the customer journey, where we work to retain and engage our existing customers over time.

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What is Website Visitor Identification & Why Do You Need This AI Tech?

Customers.ai

By capturing and utilizing identified visitor data, marketers can not only counteract the impact of privacy changes but also expand retargeting audiences significantly. Take your website visitor lists and use them to create custom audiences on Google and Facebook. Why is website visitor identification important for businesses?

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Email Marketing for Hotels — How to Get It Right

Hubspot Marketing

The hospitality industry faces a number of obstacles and opportunities in regard to marketing, with one of the greatest puzzles being email marketing. From budget accommodations offering a port in a storm to luxury hotels offering bucket-list experiences, hotels have a lot to gain by leveraging email marketing successfully.

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AI Marketing: A Comprehensive Guide to Grow Your Business

Spiralytics

AI marketing uses AI-powered tools and technologies to optimize marketing strategies, predict customer behavior, personalize content, and streamline processes. In short, AI marketing is about leveraging the power of data and machine learning to create more efficient, effective, and personalized marketing campaigns.

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Complete Guide To Inbound and Outbound Marketing Strategies

OnPassive Marketing

Inbound marketing is about attracting potential customers to your website or blog by engaging them in conversation. Outbound marketing, meanwhile, is all about selling your products or services to existing customers. To get started on your own inbound and outbound marketing campaigns, check out our complete guide below.