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D2C beauty shoppers are split between low prices and scarcity

Martech

A majority of online beauty shoppers will wait for lower prices and risk items going out of stock, a new study from D2C ecommerce company ESW finds. But there is also a sizeable number of “super shoppers” who will pay full price to get exclusive items. Seeking lower prices. Power shoppers. Why we care.

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Millennials Have Higher Expectations for CX than Older Generations

Adobe Experience Cloud Blog

For example, more than half of online shoppers across age groups said they expect to receive an emailed receipt following a purchase. The post Millennials Have Higher Expectations for CX than Older Generations appeared first on Marketo Marketing Blog - Best Practices and Thought Leadership. Retail CX Insights.

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New Gartner report challenges conventional wisdom on holiday marketing

Martech

With the holiday shopping season gaining steam, many economic indicators suggest marketers should be focusing on price and savings. The argument for building campaigns around price is supported by some substantial facts. 13% of all winter holiday shoppers said an ESG stance was the most important factor when selecting a gift.

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50% of product searches start on Amazon

Search Engine Land

Amazon continues to be the most popular starting point for online shoppers with one exception – Gen Z, according to a new survey. So it remains absolutely critical to be visible on any relevant platforms at moments when shoppers are researching and purchasing products. Why we care. By the numbers. And ratings and reviews are king.

Gen Z 94
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The Top Shopping Trends of 2022 & Beyond [State of Consumer Trends Data]

Hubspot Marketing

When it comes to millennials and Gen X, retail stores and searching the internet are two popular options for discovering new products. Similar to Gen Zers, the most popular method among millennial buyers for discovering new products is social media (51%). Across the board, price is a major factor when it comes to purchasing decisions.

Gen Z 115
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Instagram Launches DM-Based Shopping Tools For Businesses: Why We Saw It Coming [New Data]

Hubspot Marketing

In July, Instagram revealed that the app will let shoppers place and track orders directly in their DMs. Create a payment request with item description and price. Social media is also Millennials preferred channel for discovering new products. What Instagram's DM Shopping Feature Looks Like. Request and collect payment.

Gen Z 94
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Where do Shoppers Research Products? We Asked 300 Consumers [New Research]

Hubspot Marketing

Marketplace listings can include product shots, pricing, product specifications, and purchasing information. Although Instagram ranked in third place in the poll above, you shouldn't disregard Instagram -- especially if you're targeting Gen-Z or millennials who make up the platform's primary audience.

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