Millennials Have Higher Expectations for CX than Older Generations
Adobe Experience Cloud Blog
MARCH 28, 2019
More than 40% expect to receive a text message when an order has shipped. The post Millennials Have Higher Expectations for CX than Older Generations appeared first on Marketo Marketing Blog - Best Practices and Thought Leadership. Consumers do want to move fluidly between multiple channels of communication with retailers.
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