Omnichannel loyalty: Crafting a seamless customer experience by Comarch
Martech
OCTOBER 4, 2023
Non-intrusiveness: Omnichannel does not equate to intrusive or spammy messages. A robust omnichannel loyalty program is characterized by: Non-demanding approach: Beyond just purchasing, omnichannel loyalty programs focus on building brand loyalty by providing information, sharing brand narratives and offering incentives.
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