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Catherine Giese, SEO associate, Fundera. We’ve produced a number of these to inform future customers about what it’s like to be a researcher , sales development representative , customer successmanager , etc. Use your products. Jeff Moriarty, digital marketing manager, Best Price Nutrition.
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14:13] How do you approach someone giving their honest opinion in a group or community that isn’t so flattering of your product? [15:00] So, you know, any good customer success professional would keep an eye on what their clients are talking about, especially if they might be able to spot upsell opportunities.
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