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Marketers Claim a Broader Role and Increased Influence Amid Pressures

The CMO Survey

Smaller improvements were made in ensuring that the marketing strategy created by generative AI produces is a good fit for the brand and target markets. Marketing leaders place greater emphasis on defending market position and investing in talent/capabilities, while other executives prioritize attracting investors and business partners.

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How social listening increases customer advocacy: 6 examples

Hootsuite

The success of your brand depends on their good word. That’s why customer advocates — those who shout their love for your brand — are worth their weight in sales. Consumers trust what other consumers say over a brand’s own marketing. Think: Consumer feedback, brand mentions, competitor mentions, industry trends, and more.

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From Platforms to Protocols: Making Sense of Decentralized Social Media (and What it Means for the Future)

Buffer Marketing

Interestingly, Bluesky has Twitter to thank for its inception — work on the platform started in 2019, when former Twitter CEO Jack Dorsey announced the company was funding a small team of researchers to build an “open and decentralized standard for social media.” If the ban goes ahead and the platform is removed from U.S.

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5 Proven Ecommerce Growth Strategies ($0 to $100 Million)

Backlinko

Build a Strong Brand Through Storytelling When we consume 6 hours of content daily , attention is the most valuable currency in business. Most brands miss by showing only the highlight reelthe wins, the perfect moments, and the polished content. Telling raw, relatable stories is how you build a lasting brand. Stories stick.

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How to build consumer trust in the age of AI

Martech

Globally, trust fell from 62% in 2019 to 54% in 2024 , according to a recent study by Edelman. Amazon is consistently ranked as one of the top brands in the U.S., 6 in Morning Consult’s Most Trusted Brands 2024 report. Understanding this duality is essential for businesses to navigate the trust challenges. landing at No.

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Nearly 60% of Google searches end without a click in 2024

Search Engine Land

Also, many of those zero-click searchers were never your target user/client in the first place, according to technical SEO consultant Pedro Dias on X. A few “yes, but” thoughts: If people click on Google’s YouTube, they will see a video created by a business, brand or creator. Here are more findings from the study.

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The service model evolving around CDPs

Martech

In 2019, Craig Howard said, “CDP is not a thing. Few brands can adequately resource a customer data center of excellence. Now, when a brand looks for a new ESP, they may end up replicating CDP capabilities or replacing their CDP. For small brands, Klaviyo offers one-click implementation and rapid time to value.