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While it can significantly enhance customer experiences, it also risks alienating consumers if not executed thoughtfully. Digitalmarketing leaders must carefully manage the reality and perceptions around personalization. Digitalmarketing leaders must balance the delicate balance between personalization and consumer trust.
The good news is that as more AI agents come to market, the use of this technology to improve engagement and drive revenue will become clearer. During the 2024 holidays , traffic to retail sites from genAI-powered chatbots increased 13X over the previous year. Adoption is already underway.
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Speaker: Corey Daugherty, Head of Business Development at Flowcode & Georgette Malitsis, Senior Customer Success Manager, Enterprise at Flowcode
Register today to gain practical knowledge on using QR codes to increase conversion rates, optimize customerjourneys, and ultimately unlock a new realm of marketing potential! This session is perfect for marketers aiming to bridge the gap between physical and digital advertising landscapes. Save your seat today!
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Updated on July 4, 2024. 14 min read It has been referred to as “the biggest marketing blunder of all time.” He performs online marketing, web analytics, and split testing at MongoDB. He teaches digitalmarketing at General Assemb.ly. These pages are crucial touchpoints in your customerjourney.
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