Remove Branding Remove Customer Remove Customer loyalty Remove Promotion
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8 proven retention marketing strategies to boost customer loyalty

Use Insider

Retention marketing is a strategy focused on engaging existing customers to maintain their loyalty, encourage repeat purchases, and increase customer retention. It’s a broad term for all of the activities your business undertakes to keep your existing customers and make them more profitable. What is retention marketing?

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Fashion Forward: Recession-proof CX to drive customer loyalty

Use Insider

Let’s walk through the key strategies and takeaways from the webinar to help you improve your customer loyalty and build a compelling customer journey that keeps them returning to your brand. Pre-size selection (using data from previous actions on the site to autofill a customer’s clothing sizes). Simple: Just ask.

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What Is NPS and How To Boost Customer Loyalty?

Rock Content

In 2023 and beyond, a solid digital marketing campaign that contributes to outstanding customer experience is a must. NPS stands for “net promoter score.” First developed by Bain and Company in 2003, it’s a highly respected metric for measuring customer experience and the gold standard to beat in many marketing circles.

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New Survey Reveals Customer Preferences for Promotional Text Messages

DIY Marketers

Picture this: you receive a promotional text message from your favorite local store, offering an exclusive discount just for you. But what’s behind this trend, and how can businesses harness the power of text messaging to connect with customers in meaningful ways?

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24 customer experience misconceptions debunked

Martech

It’s important that everyone is clear on the definition of customer experience. What is customer experience (CX)? Customer experience is the sum of all the interactions that a customer has with a brand over the life of the relationship with that brand. Consequently, you impact the experience.

Customer 101
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Brand Marketing vs Sales-Focused Marketing: Where Should You Invest?

The LeadG2 Blog

Should you focus on branding or sales? Sales marketing centers on promoting products and services to generate immediate revenue. Brand marketing develops awareness of your brand and builds a perception of your business's personality to create long-term recognition and customer loyalty.

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Customer Loyalty: why your company needs a loyalty program and 5 brands to inspire

Rock Content

But customer loyalty is the key to reach sustainable growth in any business. Let’s talk about what it is, why to do it, and how to plan a perfect customer loyalty program. We’ll cover the following topics: What is customer loyalty? What are the benefits of having loyal customers?