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22 must-have reports for measuring CRM health

Martech

Even the best CRM is nearly useless without clean data. Worse still, bad data creates huge costs for companies, like wasted labor, lost revenue, and higher customer churn. Dig deeper: 3 traits of an effective marketing CRM product owner Optimizing marketing performance Where are your contacts coming from? Processing.

Health 124
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5 ways to integrate LinkedIn with your CRM for better sales-marketing collaboration

Martech

Linking your CRM with LinkedIn is a powerful way for sales and marketing teams to get more out of both platforms. The reason businesses turn to marketing technology in the first place is because it helps you do things like reach the right people faster, centralize information and automate key processes. Processing.

CRM 129
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Beyond CRM Adoption: How to Leverage Process Optimization to Achieve Organization-Wide CRM Utilization

MarketingOps

The Problem with CRM Adoption If your company has invested in a Contact Relationship Management (CRM) tool whether its Marketo, Salesforce, HubSpot, or Zoho then by definition it has adopted that CRM. But that doesnt mean your organization has achieved utilization, which is the most important milestone in CRM implementation.

CRM 130
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Study shows AI agents struggle with CRM and confidentiality

Martech

Large Language Model (LLM) agents aren’t very good at key parts of CRM, according to a study led by Salesforce AI scientist Kung-Hsiang Huang. It also means marketers must be aware of agents’ problems handling nuanced, evolving customer conversations that demand iterative information gathering or dynamic problem-solving.

CRM 111
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How CRM Helps with Community Management

Marketing Insider Group

Thats where CRM and community management start to overlap. While most people think of CRMs (Customer Relationship Management systems) as tools for sales, theyve quietly become a powerhouse for growing and managing thriving brand communities. Personalization becomes easier when youve got detailed member profiles in one place.

CRM 89
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7 best CRM software for staffing agencies

Hubspot Marketing

It‘s a lot, and traditional CRMs often don’t cut it for the unique challenges staffing professionals face daily. That's where specialized CRM software comes in. Something that might surprise you is that staffing agencies using integrated CRM systems can process way more leads and see much higher conversion rates.

CRM 70
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From guesswork to growth: How to build a customer-centric marketing strategy

Martech

We spend millions creating a marketing mix based on assumptions crafting buyer personas and guessing at customer problems. We create content we assume will resonate, placing it where we believe customers hang out to grab their attention. But what if we let our customers guide us instead of the other way around?