How a human-centric approach could fix reputational disasters in 2025
Martech
FEBRUARY 12, 2025
Years of consolidation, opaque pricing and systemic barriers to care created a perfect storm of public frustration. People feel unheard and unsupported when navigating their health needs. Its like when Wendys spontaneously announced it would start using dynamic pricing to sell its fast food. Thats the issue.
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