New Results from the Fall 2023 Edition of The CMO Survey
The CMO Survey
SEPTEMBER 27, 2023
Customer retention, customer acquisition, and brand value also increased, with brand value increasing dramatically from 6.3% and customer satisfaction by 7.0%, while marketing overhead costs have decreased by 7.2%. Profit growth has strengthened to 8% this year from 5.6% and well above its pandemic low of 2.6%.
Let's personalize your content