Personalized Experiences: Why We Love Them + Brand Examples
Hubspot Marketing
AUGUST 26, 2022
According to a 2021 McKinsey report , 76% of consumers get frustrated when they can’t find a personalized experience with a brand. Discover brands that are killing it at personalization and get a peek into how impactful it can be. Conversely, all it takes is one bad experience to deter a customer. Customer loyalty programs.
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