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HubSpot to acquire conversational intelligence platform Frame AI

Martech

While structured data has long been the foundation of CRM, unstructured datalike conversationsholds the key to deeper insights into customer sentiment, behavior, and intent, said HubSpot CEO Yamini Rangan in a company release. Frame AI was founded in 2016 by George Davis, Robbie Mitchell, Jesse St. Charles and Brandon Reiss.

CRM 120
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2016 Marketing Events That Will Shine as Bright as Gold

Adobe Experience Cloud Blog

If you’re like me, you’ve already begun planning your event roadmap for 2016. Here are my suggestions of where to dig your shovel for the remainder of 2015 and for all of 2016: October 2015. January 2016. February 2016. March 2016. The Economist – The Big Rethink 2016 – March 24 th – New York, NY.

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Our Top 10 Blogs of 2016 at a Glance

Adobe Experience Cloud Blog

Here’s a list of our top 10 performing blogs for 2016, brought to you by me and unsuspectingly chosen by you: Measure the ROI of Digital Advertising Beyond Revenue Impact. That wraps up our top 10 blogs for 2016. Measure the ROI of Digital Advertising Beyond Revenue Impact. Interested in putting these strategies to work?

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How to Use VLOOKUP in Excel 2013 and 2016 [Video Tutorial Included]

Hubspot Marketing

There’s only one problem: Your MRR data lives in your CRM. And while you could manually look up each and every contact in your CRM to find their MRR, and then manually match those values to their corresponding contacts in your HubSpot data, the whole process would be ridiculously time-consuming and impractical.

CRM 145
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How to master the basics of social media advertising [+ 5 examples]

Hubspot Marketing

Pro tip: Use CRM and web analytics data to inform your ad campaigns and discover which ads convert the most visitors into customers. Editor's note: This post was originally published in May 2016 and has been updated for comprehensiveness. How to Create a Social Media Ad Here are the major steps for how to run social media ads.

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Ali Schwanke: Spotlight on the expert

Martech

Ali moved into marketing consulting under the name Schwanke Marketing, then in 2016 launched her current business, Simple Strat. There were sales tools and there were marketing tools; they came together in about 2016 when HubSpot really leaned into their CRM. The people who could pay the check didn’t feel the pain.

CMO 73
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5 ways CRMs are leveraging AI to automate marketing today

Martech

Leading customer relationship management (CRM) and other marketing platforms are integrating sophisticated AI capabilities that promise to assist with key functions like gauging customer sentiment, training employees, making product recommendations, enriching data and even auto-generating targeted campaigns. AI can help solve this issue.

CRM 126