Martech

JUNE 3, 2024

” Chapters like “The Consumer, Not the Product, Must Be the Hero” and “Communicate with Each Customer or Prospect as an Audience of One” emphasize the benefits of tailoring communications to individual consumers — the essence of personalization.

Customer loyalty 116

Customer loyalty Personalized Marketing Customer Shoppers 116

Customers.ai

OCTOBER 21, 2024

This allows you to send the right message to the right customer at the right time, whether they’re a first-time buyer or a loyal repeat shopper. and Klaviyo, you’ll capture more return visitors and ensure those high-value customers don’t slip through the cracks—even if Klaviyo’s cookie expires.

Shoppers 74

Shoppers Shipping Analytics User-Generated 74

Litmus

OCTOBER 17, 2024

Introduce new subscribers and potential customers to your brand, product, or service through your email marketing campaigns. Provide information that guides subscribers in considering your product or service through your emails. This can look like rule-based images or content automation by way of product recommendations.

Email Marketing 110

Email Marketing Customer Journey Customer loyalty eCommerce 110

Martech

JANUARY 14, 2025

From personalized recommendations to automated customer service, these technologies offer insights and experiences at a scale that was previously impossible. According to Bazaarvoices research, personalized offers drive 45% of shoppers to complete online purchases.

Advertising 127

Advertising Advertisers Transform Shoppers 127

Litmus

JULY 20, 2022

There’s no magic solution for personalizing individual shopper or subscriber experiences. What elevates one product over another? Want to shine a light on your most purchased products? First, examine the data to identify them: these might be the most sold products overall or the top category performers.

Shoppers 94

Shoppers Retail Transform CRM 94

Customers.ai

JANUARY 3, 2025

Youve got products. But do you really know what your customers are thinking as they move from maybe to add to cart? 81% of shoppers research online before making a purchase. 81% of shoppers research online before making a purchase. Theyre comparing products, reading reviews, and hunting for the best deal.

Customer 89

Customer eCommerce Shipping Customer Journey 89

Customers.ai

JANUARY 2, 2025

These emails arent random as theyre based on your customers actions (or inactions). Browsing a product? Some of the most effective email marketing triggers include: Abandoned Cart Emails : Bring back customers who almost made a purchase but left something in their cart. VIP and Loyalty Triggers Everyone loves to feel special.

Email Marketing 81

Email Marketing eCommerce Shoppers Marketers 81

Hubspot Marketing

APRIL 10, 2018

Penney found they actually made more money when they raised the prices of their products and then arbitrarily lowered them, calling these “last-minute deals.” The rush of finding a deal can often entice shoppers to make more purchases. So let’s narrow it down: do you have excess quantity in one specific product that isn’t selling?

eCommerce 145

eCommerce Shoppers Shipping Customer loyalty 145

SocialPilot

JANUARY 27, 2025

A report found that 99% of shoppers read at least one online review before visiting a business. No matter which industry you belong to, from food and beverage to apparel to beauty and medical to everything in between, online ratings and reviews play a vital role in the customer journey.

Customer 64

Customer Transform Shoppers Customer loyalty 64

Martech

OCTOBER 11, 2024

Whether it’s a real-time product suggestion in an app or an in-store display reacting to a shopper’s behavior, edge computing allows your brand to act in real time. It can adapt experiences instantly based on what a customer is doing at that exact moment. For CMOs, this isn’t a shiny object.

Customer loyalty 70

Customer loyalty Retail Finance Shoppers 70

Customers.ai

NOVEMBER 18, 2024

Whether it’s increasing conversions, automating workflows, or building customer loyalty, choosing the right apps can make a big impact. Product Hunt : The Website Visitor Identification Pixel has received positive feedback, with users highlighting its efficiency in capturing visitor information and enhancing marketing efforts.

eCommerce 75

eCommerce User-Generated Transform Customer loyalty 75

Vertical Response

JULY 7, 2024

billion people use Facebook Groups each month, creating a space for personalized interactions and community building Creating private groups enables businesses to cultivate customer loyalty and exclusivity. Customer service is another area where Facebook excels. Instagram is also a powerhouse for shopping and e-commerce.

Gen Z 101

Gen Z Branding User-Generated Influencer Marketing 101

Sprout Social

MARCH 27, 2025

Additionally, brands can collaborate with creators through Facebook Live Shopping online events, where they can showcase and sell products in real time. Brands can also work with creators through affiliate marketing programs, allowing them to tag products in posts and earn commissions on sales. TikTokMadeMeBuyIt).

Gen Z 94

Gen Z Affiliate Marketing Influencer Marketing User-Generated 94

Power Digital Marketing

JUNE 3, 2025

Customers expect seamless, personalized experiences across multiple touchpoints. Omnichannel marketing is no longer optionalits essential for brands looking to enhance engagement, boost conversions, and build lasting customer loyalty.

Key Performance Indicator 52

Key Performance Indicator Shoppers Customer loyalty Marketers 52

OnPassive Marketing

AUGUST 25, 2022

Product marketing management is a broad term that many companies are still grappling with. In the E-commerce industry, it can be tough to know what your customer experience should be or how you should react to their feedback. Why Is Product Marketing Management Important In E-Commerce?

Product Marketing 90

Product Marketing Product Management Customer Acquisition 90

Hootsuite

JULY 27, 2022

It almost became 2030 overnight,” says Shopify’s Chief Product Officer, Craig Miller in an interview with BNN Bloomberg. Learn how to sell more products on social media and delight your customers without relying on cookies. The importance of a personalized customer experience. Customer loyalty.

Customer 118

Customer Shoppers eCommerce Retail 118

Martech

MAY 19, 2022

So why is there such a huge gap between customers’ expectations for those programs and what they get? Half of all US customers say loyalty programs don’t offer much value, according to a report from digital insights firm Incisiv and Punchh, a customer loyalty services provider. Make members feel special.

Shoppers 112

Shoppers Customer loyalty Retail Customer 112

Neil Patel

DECEMBER 18, 2020

Due to how it attracted crowds of shoppers, the platform quickly became popular, with Wanelo’s site boasting as many as 11 million active users. That’s why apps like Wanelo became very popular; their ease of use and accessibility made it simple for users to purchase products on the go or from the comfort of their homes.

Shoppers 145

Shoppers Customer loyalty Shipping Analytics 145

Use Insider

JUNE 2, 2023

Let’s walk through the key strategies and takeaways from the webinar to help you improve your customer loyalty and build a compelling customer journey that keeps them returning to your brand. Pre-size selection (using data from previous actions on the site to autofill a customer’s clothing sizes). Simple: Just ask.

Customer loyalty 52

Customer loyalty Fashion Customer Shoppers 52

Neil Patel

OCTOBER 19, 2021

Shoppers coming into your store know you, trust you, and are more likely to purchase from you. Fewer shoppers are out about when the weather’s bad or the heat’s too intense. You could also offer points or a percentage off if your customer shares your social media pages with others or gets a friend to sign up to your digital channels.

Shipping 144

Shipping Shoppers Retail Transform 144

Neil Patel

AUGUST 6, 2021

I’ll give you a few good reasons: boosts loyalty helps drive referral marketing increases ROI increases average order value (AOV). Speaking of ROI, research shows that a mere 5 percent increase in customer retention can boost your revenue by over 25 percent, depending on the industry, product, and other factors.

Customer 145

Customer eCommerce Customer loyalty Customer Journey 145

Hootsuite

MAY 31, 2022

Shoppers can filter searches by price and location. Interested customers can message sellers directly on Messenger. Beauty brands might list products, while car dealerships could list their in-stock vehicles. Your ad appears next to other relevant products and services. Electronics. Entertainment. Garden & outdoor.

Shoppers 145

Shoppers Retail Price eCommerce 145

Martech

DECEMBER 28, 2022

It seems that currently it’s all about how sneaky smart the bot is, not about how it can help lead customers to discovering your brand. Like other conversational AI applications, it likely will have the best success in answering specific questions that your customers have about products and services.

Transform 122

Transform eCommerce Shoppers Retail 122

Hubspot Marketing

AUGUST 28, 2019

If you're a frequent online shopper like I am, you're likely already well-acquainted with order confirmation emails. At its most basic, an order confirmation email needs to signal to the customer that their order has been processed -- without receiving one, a customer might believe their transaction hasn't gone through properly.

Shipping 144

Shipping eCommerce Customer loyalty Shoppers 144

Neil Patel

JUNE 7, 2021

selling everything from tools to construction products. Essentially, they’ve taken a collection of products that they believe fathers are interested in. By grouping them together, they increase the odds that shoppers will find something valuable among those options. Their approach to design centers around visual bundling.

Shoppers 124

Shoppers Fashion Marketers Marketing 124

Neil Patel

OCTOBER 26, 2020

In one 36-hour period, Amazon sold 100 million products. You reap a return on your investment in the form of enhanced sales and potential customer loyalty. I’ll walk you through Amazon ad setup best practices, so you’ll know just what to do to get your products flying off the shelves.

Shoppers 134

Shoppers Price Promotion Shipping 134

Martech

OCTOBER 5, 2023

In our discussion, Shah offers his perspective on changing shopper behaviors and what brands can do to proactively reach them through RMNs. The RMN boom is, in large part, a result of brands and retailers working together to find the best way to reach these customers as their habits shift toward delivery and pickup. (

Retail 122

Retail Customer Shoppers eCommerce 122

Neil Patel

FEBRUARY 20, 2023

The average customer makes at least two transactions online every day , according to PYMNTS. Their research shows that shoppers’ online shopping behavior was mainly influenced by making retail purchases or ordering food online. You will need to understand your customers and shift with their expectations to serve them effectively.

Shoppers 119

Shoppers Retail User-Generated Affiliate Marketing 119

Hootsuite

AUGUST 15, 2022

Learn how to sell more products on social media and delight your customers without relying on cookies. Suburban shoppers and tourists would flock to the city before the infamous Army-Navy football game. During this time, sales were attributed to 47 million unique shoppers who made a purchase from a Shopify merchant.

Marketing Strategy 114

Marketing Strategy Shoppers eCommerce Retail 114

Litmus

SEPTEMBER 19, 2022

It’s clear personalization is incredibly effective for increasing customer loyalty and driving repeat engagement over time. Now, email marketers can highlight products, services, and content to personalize content for each subscriber based on: Products or similar content viewed. Loyalty program status. Challenges.

Customer 108

Customer Customer loyalty CRM Shoppers 108

Spiralytics

DECEMBER 4, 2024

It’s a façade—a way for businesses to cash in on the growing consumer demand for sustainable and ethical products without genuinely committing to environmentally responsible practices. It’s a way to charge a premium price and gain customer loyalty. European Union ) 58% of shoppers are skeptical of green product claims.

Fashion 52

Fashion Law Shoppers Customer loyalty 52

Marketing Insider Group

JANUARY 31, 2022

Build a customer loyalty program. Create a better customer experience. After all, by monitoring which items are flying off the shelves and which are moving slower, you’ll be able to gain key insight into your customers’ needs and desires. Your POS system should keep you up to date on how your products are moving.

Customer loyalty 109

Customer loyalty Price Marketers Marketing 109

Search Engine Land

OCTOBER 23, 2023

Shah offered his perspective on changing shopper behaviors and what brands can do to proactively reach them through RMNs in a discussion with me. The RMN boom is, in large part, a result of brands and retailers working together to find the best way to reach these customers as their habits shift toward delivery and pickup. (

Retail 116

Retail Customer Shoppers eCommerce 116

Hootsuite

FEBRUARY 9, 2023

Give customers the option of communicating in their preferred language and watch them engage. Sales potential: 72% of shoppers are more likely to buy a product when offered in their preferred language. Customer loyalty : Would you rather shop in a place that spoke your language or a place where you weren’t understood?

Customer 118

Customer Shoppers Shipping Communications 118

Sprout Social

JUNE 2, 2021

It’s the public social profiles, posts and ads that make it possible to reach a wide audience, but it’s the private, personalized experiences with businesses that bode well for customer loyalty. Starting today, Sprout Social will be expanding Messenger API support for Instagram for customers in phases over the coming months.

Customer 141

Customer Transform Shoppers Customer loyalty 141

SocialPilot

JANUARY 19, 2025

Give you Visibility Many shoppers use Google, Facebook, Yelp, etc, to make better buying decisions. Positive reviews not only boost your online reputation but also drive sales and customer loyalty. 72% of prospective consumers will convert to customers only after reading a positive review. About 57.5%

Shoppers 49

Shoppers Customer loyalty Transform Management 49

Litmus

AUGUST 15, 2023

For example, if someone has browsed a certain item in your online store, you can make the most of your shopper data by using dynamic content to display the item in an email. Customers are 80% are more likely to make a purchase from brands that provide personalized experiences. And make sure to get creative with it, too.

Shoppers 103

Shoppers Millennials Customer loyalty CRM 103