Vertical Response

AUGUST 25, 2024

Effective holiday planning can foster customer loyalty and successful marketing outcomes. Effective channels for holiday promotions include email marketing, social media contests, and Instagram Stories. Instagram Stories can feature deals and promotions via bio links and shoppable posts.

Marketing Strategy 105

Marketing Strategy Non-Profit Shoppers Shipping 105

Litmus

OCTOBER 17, 2024

This is the moment to leverage your email content to provide that final nudge needed to convert leads into paying customers. Your new customers have entered your world, and it’s your job to be a gracious host. To keep them engaged and foster customer loyalty, they need to see immediate value in what you offer.

Email Marketing 107

Email Marketing Customer Journey Customer loyalty eCommerce 107

Martech

JANUARY 29, 2025

A valued customer drives a brands success through purchases and deeper engagement and loyalty. They: Show loyalty , repeatedly choosing the brand over competitors and prioritizing quality and service over price. Advocate , promoting the brand through word-of-mouth and reviews.

Customer 109

Customer Price Customer Acquisition Customer loyalty 109

Neil Patel

FEBRUARY 17, 2021

We all love a great sales promotion. Whether it’s 20 percent off, buy one get one free, or a limited time offer, we’re all suckers for a deal, so why aren’t you using sales promotions in your paid campaigns? Sales promotions can make your ads jump off the page, boost engagement, and grow your sales. It’s in the name!

Promotion 131

Promotion Advertising Advertisers Retail 131

Search Engine Land

AUGUST 30, 2024

In retail, that will fire up in October (probably earlier than ever this year). If demand is relatively low, you’re not running aggressive promotions and direct response is relatively soft, it’s a particularly good time to test up in the funnel. Dig deeper: 3 tips for using promotions and discounts in paid search 4.

Retail 79

Retail Customer loyalty Promotion Health 79

Martech

OCTOBER 5, 2023

Georgia-Pacific advertises its popular paper brands — including Brawny, Angel Soft and others — on retail media networks. The competitive pressure for grocery brands and home products to maintain a presence at the retailer has only increased in the digital space, as consumers buy more products across categories through ecommerce.

Retail 122

Retail Customer Shoppers eCommerce 122

Hootsuite

MARCH 2, 2022

Let’s talk about why it’s important to understand social media marketing for retail brands. Those people are engaging with retail brands on social. For retail brands, social commerce opens up a new pathway to purchase. But that’s not the only social media impact on retail brands. That’s more than 4.6 billion a decade ago.

Social Media Marketing 120

Social Media Marketing Retail Branding Shoppers 120

Sprout Social

FEBRUARY 21, 2024

The modern customer journey exists across multiple channels and countless touchpoints. To get a truly cohesive view of your customer experience, you need to be tracking your Net Promoter Score (NPS). Net promoter score is more than just a customer service metric.

Promotion 131

Promotion Transform Customer Journey Customer loyalty 131

Search Engine Land

OCTOBER 23, 2023

Georgia-Pacific advertises its popular paper brands – including Brawny, Angel Soft and others – on retail media networks. The competitive pressure for grocery brands and home products to maintain a presence at the retailer has only increased in the digital space, as consumers buy more products across categories through ecommerce.

Retail 116

Retail Customer Shoppers eCommerce 116

Set Up

NOVEMBER 26, 2024

Once synonymous with one-day-only doorbuster deals and frenzied shopping, the event is now a weeks-long digital phenomenon , shaped by evolving consumer behavior, economic pressures, and innovative retailer strategies, not to mention some potential trust issues with consumers. Black Friday 2024 reflects a retail landscape in transition.

Transform 59

Transform Retail Shoppers Price 59

Sales Force: CMO

JUNE 13, 2024

Are you using your retail data from holiday shoppers effectively? The data you collect around special occasions and celebrations provides a wealth of information that, if used right, can make shopping easier for your loyal customers and gain you lots of new ones. Do I gravitate towards certain categories?

Retail 98

Retail Shoppers Transform CRM 98

Search Engine Land

DECEMBER 11, 2023

Prompt: Before we start, in addition to your other context, you are also an expert in B2C retail, specifically for garden center retailers selling plants, tools, garden care, pots and more. How can I assist you further in your B2C retail marketing efforts for garden center retailers? Understood? Answer: Understood.

Promotion 96

Promotion B2C Retail Direct Mail 96

Welcome Software

JULY 23, 2024

Personalization: Improves customer experience Increases engagement and conversion rates Enhances customer loyalty and retention Enables a more efficient use of marketing personas Getting started with personalization When getting started with personalization, brands often get stuck on who to target, with what kind of experiences.

Customer loyalty 53

Customer loyalty Retail Price Promotion 53

Hubspot Marketing

APRIL 10, 2018

Penney stopped promoting sales and offering coupons. A flash sale is a short-term discount or promotion on products offered by ecommerce stores, typically lasting for less than 24 hours. If you want long-term customers, you need to put a discount on products that encourage the right people to click on your site. Auchan Retail.

eCommerce 145

eCommerce Shoppers Shipping Customer loyalty 145

Customers.ai

DECEMBER 20, 2024

Relationship marketing is a strategy focused on building and nurturing long-term relationships with customers rather than just aiming for one-time sales. It prioritizes customer loyalty, retention, and lifetime value by delivering personalized experiences and maintaining regular engagement.

eCommerce 85

eCommerce Shipping Customer loyalty Marketers 85

Sprout Social

MARCH 18, 2025

Dicks Sporting Goods: Dicks Varsity Team rallies around in-store promotions Dicks Sporting Goods equips athletes of all kinds to achieve their dreams. The American sporting gear retailer offers everything from golf clubs to running shoes to kayaks, and prides itself on delivering customized, white glove customer service in stores.

Health 66

Health Influencer Marketing Food Retail 66

Martech

MAY 19, 2022

So why is there such a huge gap between customers’ expectations for those programs and what they get? Half of all US customers say loyalty programs don’t offer much value, according to a report from digital insights firm Incisiv and Punchh, a customer loyalty services provider. 67% expect surprise gifts.

Shoppers 112

Shoppers Customer loyalty Retail Customer 112

Neil Patel

OCTOBER 19, 2021

The good news is that as a brick-and-mortar business owner, you can promote your website to the foot traffic in and around your store to aid your online visibility and increase digital sales. First, let’s look at the two main different types of retail traffic along with their advantages and disadvantages. Advertise Online-Only Sales.

Shipping 140

Shipping Shoppers Retail Transform 140

Rock Content

OCTOBER 13, 2020

But customer loyalty is the key to reach sustainable growth in any business. Let’s talk about what it is, why to do it, and how to plan a perfect customer loyalty program. We’ll cover the following topics: What is customer loyalty? What are the benefits of having loyal customers?

Customer loyalty 59

Customer loyalty Branding Customer Shipping 59

Neil Patel

AUGUST 6, 2021

Research shows that repeat customers spend more than once-off customers, making retention a priority for any Ecommerce business that wants to grow. This post will dive into the strategies you can use to boost your customer retention rates. Design an Effective Customer Loyalty Program.

Customer 142

Customer eCommerce Customer loyalty Customer Journey 142

Welcome Software

DECEMBER 4, 2024

Customer experience management (CXM) is the process of optimizing every detail of the customer lifecycle, from their first encounter with a landing page to their thousandth purchase. You might decide to order it directly through an online retailer. Today's customer journey looks more like a spider web. The challenge?

Management 52

Management Customer Customer Journey Shipping 52

Martech

MARCH 1, 2023

Multichannel marketing Multichannel marketing uses various channels to reach customers, including in-store, email, social media and other touchpoints. However, these channels are managed and promoted independently, with limited coordination. increased sales, customer loyalty or brand recognition).

Customer loyalty 126

Customer loyalty Customer Journey Marketers Marketing 126

Martech

JUNE 22, 2023

According to Forrester’s July 2022 Consumer Energy Index And Retail Pulse Survey, the majority of online adults in the U.S. (64%), Always efficient in attracting new customers, right now, promotions are even more crucial for drawing a new crowd – but they need to be thought-out and smartly distributed. 64%), the U.K. (59%)

Gen Z 109

Gen Z Customer loyalty Transform Shoppers 109

Hubspot Marketing

AUGUST 26, 2022

Twilio’s 2022 State of Personalization report found that 49% of consumers say they will likely become repeat buyers after a personalized shopping experience with a retail brand. Customer loyalty programs. This retailer has created an interface that offers relevant recommendations based on browsing and purchasing history.

Branding 124

Branding Retail Shoppers Customer loyalty 124

Martech

FEBRUARY 8, 2023

However, implementing a strong customer loyalty program is a highly effective tool in the loyalty kit. consumers belonged to an average of more than 16 loyalty programs and regularly used about half of them, according to research firm Statista. The programs, perhaps unsurprisingly, are popular. In 2022, U.S. Get MarTech!

Customer loyalty 108

Customer loyalty Retail Marketers Marketing 108

Marketing Insider Group

DECEMBER 19, 2024

These include: Heightened customer loyalty. A strong community means meaningful customer relationships, more trust, and high-quality engagement from your customers. All these factors make customers loyal and willing to spend money at your business.

Transform 57

Transform Customer loyalty Retail Communications 57

Martech

DECEMBER 28, 2022

Like other conversational AI applications, it likely will have the best success in answering specific questions that your customers have about products and services. And what other inroads will be made in customer experience for retailers and brands? Retailers will take a headless approach to commerce. “In

Transform 122

Transform eCommerce Shoppers Retail 122

Neil Patel

DECEMBER 21, 2020

Before we go in-depth about natural language generation and how it can help your promotions, let’s take a minute to explain what precisely natural language generation is and what it does. As a marketer, you know the importance of communicating regularly with your customers and would-be buyers. What Is Natural Language Generation (NLG)?

Digital Marketing 144

Digital Marketing Transform Customer loyalty User-Generated 144

Hubspot Marketing

FEBRUARY 14, 2019

I could use these points for future flights, but alternatively, I could also use them on car rentals, hotel stays, or purchases with JetBlue retail partners, like Amazon. GE does a great job of diversifying its content, and the platforms on which it promotes, to ensure it satisfies as many people as possible.

Food 145

Food Customer loyalty Marketers Marketing 145

Power Digital Marketing

NOVEMBER 29, 2022

Retailers have been fighting an uphill battle since 2008, when the financial crisis plummeted brick-and-mortar sales to a 35-year all-time low. 1 Since then, retailers have been squeezed by thinning margins, increased eCommerce competition and ballooning SG&A (selling, general and administrative expenses).

Retail 52

Retail Gen Z Shoppers eCommerce 52

Litmus

MAY 10, 2023

This kind of email is more often sent by retailers—both online and brick-and-mortar. On a single morning, I received 3 emails all with the subject line “Opt out of Mother’s Day emails” from 3 very different retailers within minutes of each other. There’s a ubiquitous email that’s getting under my skin. What tactic am I talking about?

Retail 100

Retail Customer loyalty Email Marketing Promotion 100

Search Engine Land

SEPTEMBER 6, 2023

With major retailers rolling out Black Friday and Christmas campaigns as early as the September and October timeframe, it’s even more vital to keep up. November and December seemingly blur into one continuous period of shopping and promotions. You might need to expand your definition of the “holiday season” altogether.

SEO 126

SEO User-Generated Shoppers Retail 126

Sprout Social

NOVEMBER 16, 2021

For the sake of understanding how social media can increase sales, focus your analysis on owned content that includes information about your products or services, promotions and links to your website. Their top-tier social customer service strategy drives sales and incredible customer loyalty— the proof is on social.

Transform 145

Transform Customer Journey Shoppers Customer loyalty 145

Hootsuite

AUGUST 15, 2022

Later, retailers adopted Black Friday. Use social media marketing to promote your sales in advance. You can entice both kinds of shoppers by using social media to promote your sales. You can tease out sales on your feed by offering ‘mystery deals’ or post exactly what your promotions will be.

Marketing Strategy 114

Marketing Strategy Shoppers eCommerce Retail 114

Marketing Insider Group

NOVEMBER 3, 2020

Customers who engage with your content on a regular basis start to build a connection with your brand. This builds customer loyalty. For an example of this strategy in the context of physical products, take a look at outdoor gear retailer REI’s Expert Advice library. Create Problem-Solving Content for Your Customers.

Non-Profit 145

Non-Profit CRM Marketers Marketing 145

Vertical Response

JANUARY 18, 2025

While marketing campaigns often focus on promoting products and services that promise to improve our lives, they can also perpetuate unrealistic expectations and low self-esteem. Marketing managers and specialists should strive to create campaigns that promote positive body image, self-acceptance, and inclusivity.

Millennials 52

Millennials User-Generated Customer loyalty Price 52

Sprout Social

JUNE 14, 2022

SMS marketing (or “text marketing”) is a form of mobile marketing that allows businesses to send text messages to customers and prospects. These messages can be anything from promotional offers and discounts, to appointment reminders and shipping notifications. Build customer loyalty. Increase revenue.

Marketing Strategy 132

Marketing Strategy Shipping Marketers Marketing 132