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Brand Reputation Management: 10 Strategies to Avoid Damage

Hootsuite

Before we dive into the nuts and bolts of brand reputation management, we want to apologize. Because, yeah, we do give a darn about our brand reputation. But in 2023, social media gives brands a unique opportunity to manage their reputations on the front lines. What is brand reputation? And you should too.

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X (Twitter) partners with Google Ad Manager

Martech

Dig deeper: Hate speech on social media can significantly damage brands: Study Why we care. It’s worth noting that X doesn’t have the same strict advertising guidelines and practices in place around ad placement, and there is a risk your campaign could appear alongside unrestricted and even offensive content. What has Google said?

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Brand Safety: Managing Risk and Building Trust on Social Media

Hootsuite

In today’s digital age, it’s crucial for marketers to take steps to protect their brand safety online. Social media does a great job of building brands and connecting businesses with their customers. But it also comes with the risk of associating a brand with content that can harm its reputation. What is brand safety?

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The social media customer service statistics brands need to know in 2022

Sprout Social

The number of US social media users is expected to surpass 308 million in 2023 (up over 6 million from 2022 projections). So brands—now’s the time to build a social customer care strategy (if you don’t already have one). So how are customers using social channels to receive support from brands? Social media.

Customer 105
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9 social media marketer predictions for 2022

Sprout Social

As its impacts continue to grow, social media managers have taken their roles in new and innovative directions. Running a brand account takes hard work, thick skin and endless creativity—not to mention an incredible amount of foresight. Here are their predictions on what’s in store for the future of social media marketing in 2022.

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Everything You Should Know About Facebook’s Brand Collabs Manager

Hootsuite

If branded content and influencer collabs are part of your Facebook marketing strategy in 2022, Brand Collabs Manager should be on your radar. This monetization tool brings brands and social media creators together to create and share branded content that builds trust and expands reach. Be set to Public.

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6 key marketing ops predictions for 2022

Martech

The marketing function that was once behind the scenes is now stepping onto center stage, largely driven by the need to manage digital and data, not to mention the heavy migration to a remote-first work environment. What will next year, 2022 bring for marketing operations? 2021 was the breakout year for marketing operations.

Marketing 141