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7 ways to boost customers’ emotional connection and loyalty with your brand

Martech

That emotional connection to a brand is extremely important to customer loyalty. It’s often been thought to be a key driver of loyalty. It goes beyond a product’s or service’s functional benefits and taps into customers’ feelings, values and identity. What’s emotion got to do with it?

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6 outdated AI marketing trends you should retire in 2025 by Comarch

Martech

This richer insight allows brands to strengthen customer loyalty by responding to real-time shifts in sentiment and crafting marketing that resonates on a more personal and emotional level. Leveraging the power of AI and machine learning is crucial for thriving in the era of hyper-personalization.

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AI Marketing Automation: An In-Depth Guide

Marketing Insider Group

These components work together to automate repetitive tasks, analyze vast amounts of data , and personalize marketing efforts. It also enhances personalization by tailoring content and offers to individual customers and improves data analysis by quickly processing and presenting insights from large datasets.

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Unlock the real value of genAI in martech

Martech

Dig deeper: Data analysis and market research top list of AI use cases Making money While genAI is great for efficiency, it’s also driving revenue growth by enhancing customer experiences. Personalization, powered by genAI, allows marketers to create tailored interactions that increase conversions, customer loyalty and revenue.

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CDP and customer experience: Best of the MarTechBot

Martech

Segmentation and targeting Advanced segmentation: Utilize the CDP to create detailed customer segments based on behavior, demographics, and purchase history. This allows for more personalized marketing efforts. Net promoter score (NPS): Measures customer loyalty and likelihood to recommend our brand.

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The small B2B marketing team’s guide to ABM

Martech

Marketing teams can choose from various ABM strategies, so it’s important to pick the one that best fits your business goals: 1:1 ABM strategy The 1:1 approach focuses on individual accounts, delivering highly personalized marketing messages and experiences tailored to a single target company.

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How to Use Content Segmentation to Tailor Marketing Campaigns

Scoop.it!

You need to do what your competitors are doing: deliver tailored, personalized marketing messages. Of course, it would be impractical to create unique content for every single customer. By knowing what your customers want, you can create resonating, need-fulfilling content on your customers’ preferred devices and platforms.

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