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5 best CRMs for ecommerce businesses in 2025

Hubspot Marketing

Managing customer relationships in ecommerce isn‘t just about collecting emails and tracking orders anymore. Modern ecommerce businesses need powerful CRM systems that can handle complex customer journeys, integrate with multiple sales channels, and provide actionable insights to drive growth.

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Getting B2B Ecommerce Right — Here's What I Learned From Experts

Hubspot Marketing

B2B ecommerce is a thriving industry. Growing at a rate of over 10% each year, B2B ecommerce will generate over $3 billion in sales by 2027. However, no matter how familiar you are with B2C (business-to-consumer) ecommerce, selling to businesses is an entirely different beast. Table of Contents What is B2B ecommerce?

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Shopify Marketing Apps: 21 Essential Tools for Ecommerce Stores

Customers.ai

In this post, we’re spotlighting 25 Shopify marketing apps that every ecommerce brand should know about. The Top 21 Shopify Marketing Apps for Ecommerce Stores Here is the full list if you want to jump to a specific tool: Website Visitor ID X-Ray Pixel Klaviyo Omnisend Customers.ai That’s what we are here for.

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How to use WhatsApp eCommerce: Benefits, examples & templates

Use Insider

Its also growing in popularity as more eCommerce marketers are realizing its potential. However, most eCommerce brands are still only scratching the surface of WhatsApps capabilities. What is WhatsApp eCommerce ? billion users. BSPs are companies that Meta has certified as WhatsApp experts.

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Supercharge Email & Ad Remarketing Reach with Customers.ai Shopify App

Customers.ai

Why This App is a Game-Changer for Your Ecommerce Business Ecommerce is competitive—there’s no getting around that. This means you can create highly personalized marketing campaigns that resonate with your audience, driving more engagement and conversions. Shopify Marketing App today.

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15 Audience Segmentation Tools You Need to Stop Guessing & Start Engaging

Customers.ai

Ecommerce is too competitive to rely on “spray and pray” marketing tactics that leave your ROI up to chance and broad campaigns and generic messaging aren’t just outdated, they’re wasted money. For ecommerce, this means you’re not just spamming your entire list with a generic email. The truth is, your audience isn’t a monolith.

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CDP and customer experience: Best of the MarTechBot

Martech

This allows for more personalized marketing efforts. Personalized marketing campaigns Tailored content delivery: Use insights from the CDP to deliver personalized content and product recommendations across various channels (email, social media, website) based on individual customer preferences and behaviors.

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