Remove en good-customer-service
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When to use direct mail vs email marketing

Ariyh

Previous insight: No,99 prices don’t hurt quality perceptions (more insights here ) Use direct mail to acquire new customers, and email to retain them Topics : Ads | Brand & Strategy For : B2C. For example, send physical letters, brochures, or even packages (depending on the value of the potential customer). in Italy.

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The social media customer service statistics brands need to know in 2022

Sprout Social

What does it mean to have exceptional customer service? These ease your customer support teams’ workload, but they don’t always cater to the needs of your customers—especially if they have a unique or urgent issue. How do customers use social media for support? Automated phone systems? Website chatbots?

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The Complete Guide to Using Facebook Chatbots for Business

Hootsuite

For brands trying to stand out in a crowded online marketplace, this is not a good look. Most brands don’t have the resources to offer 24/7 online customer service and sales support. Using a bot can help you create a streamlined experience for your customer and followers, and stand out from your competition.

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Could happy advertisers be the key to connected TV success? by MNTN

Search Engine Land

Seeking more flexibility and lower costs, consumers have cut cords en masse , resulting in CTV viewership surpassing linear. CTV continues to grow in popularity with viewers, and streaming services wisely cater to those customers. For years, CTV and linear television have been battling it out for viewership numbers.

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Could happy advertisers be the key to connected TV success? by MNTN

Martech

Seeking more flexibility and lower costs, consumers have cut cords en masse , resulting in CTV viewership surpassing linear. CTV continues to grow in popularity with viewers, and streaming services wisely cater to those customers. For years, CTV and linear television have been battling it out for viewership numbers.

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15 Post-Purchase Email Examples to Inspire Your Next Campaign

Hubspot Marketing

You can leverage this valuable window to boost customer loyalty and retention as a brand. How Post-Purchase Emails Drive Customer Retention The Best Post-Purchase Emails Best Practices for Post-Purchase Emails How Post-Purchase Emails Drive Customer Retention In the retail and e-commerce industry, email drives a whopping 45x ROI.

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How to Create Your Own Influencer Media Kit (+ Examples from Influencers)

Buffer Marketing

It helps you show your value with data, highlight past work experience, and make a good first impression on a brand.”  For one thing, it’s likely influencer marketing teams have come across the more popular free templates already (and a quick copy-paste job is not the best way to make a good first impression).