When UGC Goes Wrong: How Smart Brands React to Controversy [Expert Interviews]
Hubspot Marketing
JULY 24, 2024
Even when users are trying to promote your brand, these posts can be damaging. The claims aren’t hurting anyone, they’re hard to falsify, and they’re promoting the brand, right? I’m not your PR or legal team and recommend that you consult trusted brand experts when and if the unthinkable happens. But, should they? Yeah, yeah.
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