Remove service marketing-and-customer-success
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Power of a Salesperson’s Training, Knowledge, Spirit of Service

SMEI

In the world of sales, it’s a common misconception that a great product is enough to guarantee success. As the excerpt from “Open the Mind and Close the Sale: The secret to success in Selling!” Their training, knowledge, and spirit of service are what set one company apart from another.

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Best Practices for Podcast Guests: How to Make a Lasting Impression

Trade Press Services Newsletter

As podcasts continue to grow in popularity, thought leaders and marketers are recognizing the value of being a podcast guest as part of an effective marketing program. As podcasts continue to grow in popularity, thought leaders and marketers are recognizing the value of being a podcast guest as part of an effective marketing program.

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Oracle brings new genAI capabilities to Oracle Fusion Cloud Applications Suite

Martech

In addition to new solutions for ERP, supply chain management and HR, it announced specific enhancements to its customer experience capabilities. The CX announcements included new support for marketing, sales and service. Katrina Gosek, VP of Oracle CX product strategy and marketing gave us some background on the news.

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How to protect customer trust when using AI

Martech

The launch of OpenAI’s text-to-video tool Sora highlights a broader AI problem that too many marketers ignore: With so much AI-generated content out there, customers don’t know what’s authentic. Consider these ways customers often react at different touchpoints when AI is involved. This might not seem like a big issue.

Customer 105
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Getting Started - Guide To an Effective HubSpot Implementation

Aspiration Marketing

In today's competitive business landscape, using a robust CRM platform like HubSpot is paramount for success in Marketing, Sales, and Customer Service. We'll explore the core features that drive success across all hubs to help you get the most out of your HubSpot Implementation. Now, let's get started!

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How to Improve My Customer Service Skills with HubSpot Academy

Aspiration Marketing

Are you a marketer or customer service manager looking to enhance your customer service skills? In today's competitive business landscape, delivering exceptional customer experiences has become crucial to successful customer management and retention strategies.

Customer 203
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Oracle announces Guided Campaigns and boosts customer service with genAI

Martech

Oracle has announced a long list of product innovations and enhancements within the Oracle Fusion Cloud Customer Experience platform. For marketers, Guided Campaigns builds on previous Fusion developments to improve the workflow between marketing and sales. ” GenAI for custom service. Guided Campaigns.

Customer 108