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How B2B and B2C brands adopt genAI — same tech, different strategies

Martech

Generative AI is transforming business operations, but its adoption varies significantly between B2B (business-to-business) and B2C (business-to-consumer) organizations. The simple conclusion is that B2C marketers need to know a little about many, while B2B marketers must know a lot about a few. Why are there differences?

B2C
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Bodega's Matt Zaremba on How to Avoid Empty Calorie Marketing

Hubspot Marketing

Fashion is a notoriously confidence-crushing industry. Plenty of major fashion and beauty brands thrive off making their consumers feel less-than. Being as humble and relatable as possible: "Fashion brands should offer tweaks to your journey of style and culture. Marketing should make your buyer feel confident — not insecure.

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Understanding B2B2C Marketing: A Comprehensive Overview

Hubspot Marketing

Why B2B2C Marketing Works How B2B2C Marketing Works 3 Effective B2B2C Marketing Strategies Importantly, B2B2C marketing is distinct from B2B or B2C marketing, in which businesses sell exclusively to other businesses or directly to consumers. Table of Contents What is B2B2C marketing?

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Email return on investment (ROI) is the best there is—but that’s only part of the story

Litmus

Rarely would a single email drive a strong ROI in isolation (yes, even in B2C!). Products, advice, insights, fashion ideas, gossip. The same is true in B2C. Source: The State of Email Report Why is that? Email marketing is more than a channel. It’s a relationship builder. Yes, sometimes, if carefully and at very low volumes.

B2C
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Mastering Email Frequency: Best Practices for Consistent Engagement

Vertical Response

However, email frequency varies greatly by industry, with fashion brands often benefiting from higher email sends. B2C typically engages with customers more frequently than B2B, which often requires a more measured approach due to different frequencies that vary depending on customer relationships.

B2C
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10 Creative Company Profile Examples to Inspire You [+ 12 Templates]

Hubspot Marketing

For example, luxury fashion house Prada's company profile emphasizes the company uses raw materials that are meticulously sourced and exclusively produced for the fashion house. On the other hand, if you're in a fashion or social media marketing firm, you should be creative and visual. There had to be another option.”

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PPR special edition: The best brands on social media in 2024

Sprout Social

The play: Whether you sell clothing or technology, are B2B or B2C, your end consumers are people. The play: Theres a place on social for brands of all industries, even on networks typically dominated by B2C companies. Resist the temptation to stuff your social posts and campaigns full of jargon.