Remove Customer Remove Customer Acquisition Remove Performance Marketing
article thumbnail

From guesswork to growth: How to build a customer-centric marketing strategy

Martech

We spend millions creating a marketing mix based on assumptions crafting buyer personas and guessing at customer problems. We create content we assume will resonate, placing it where we believe customers hang out to grab their attention. Its the marketing equivalent of I dont know where were going, but were making great time!

article thumbnail

How smarter measurement can fix marketing’s performance trap

Martech

Our over-reliance on short-term performance marketing has led us into the doom loop a cycle in which brands keep investing in whats immediately measurable while starving brand-building marketing activity. Its how we go to market with better strategies to begin with. The result?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Marketers must adapt to a changing world

Martech

For example, Chipotle’s customers used social media to complain about inconsistencies in portion sizes. This went a long way toward earning back customer trust. Frito-Lay is noticing and adjusting to the fact that customers are no longer buying as many $6 chips. The era of one-way, intrusive marketing is over.

Transform 134
article thumbnail

Why ROI is undermining B2B marketing effectiveness

Martech

Add to this the recognition that a tiny percentage of our potential customers are in-market at any time. The meltdown of growth-at-all-costs in SaaS indicates the need for agility and a call to rethink how we go to market. What worked in the past won’t work in the future. CFOs can relate to those metrics.

article thumbnail

5 drivers of full-funnel growth with CRM and CDP data

Martech

The link between customer acquisition and long-term value remains frustratingly opaque. We have long relied on imperfect proxies clicks, leads and initial conversions while struggling to optimize for what truly matters: customer lifetime value , retention and advocacy. However, this ignores varying customer quality.

CRM 76
article thumbnail

When and how to move beyond performance marketing to brand strategy

Martech

Performance marketing is a crucial tool for growing brands, but over-reliance can backfire as competition intensifies. The allure of performance marketing Performance marketing is often the unsung hero in the early stages of a brand’s life. Pinpoint your most valuable and easily captured customers.

article thumbnail

Why full-funnel marketing is key to profitability

Martech

No one consumes media in a vacuum, so why limit your marketing to a single channel? Focusing on the platform with the highest ROI may seem efficient, but it neglects potential customers at various stages of their journey. This way, you can better understand the channels performing well and the customer journey.