Sprout Social

MAY 6, 2025

But the reality is that while some brand mentions present valuable opportunities for engagement, others require urgent attention to prevent reputation damage. Brand monitoring software captures conversations across the digital landscape. What is brand monitoring? What should you monitor for your brand?

Branding 99

Branding Health Transform Analytics 99

Search Engine Land

APRIL 12, 2024

The Google-Reddit partnership is a significant development that is reshaping online brand management. As a result, brands must now navigate this evolving digital landscape with foresight and adaptability to protect their online presence and ensure it thrives. For Techify, this represents both an opportunity and a challenge.

Brand Management 105

Brand Management Management Branding User-Generated 105

Sprout Social

JUNE 27, 2023

The only way to grow and stay ahead is a keen eye on what your customers are saying about their interests and pain points. In a world where star ratings can make or break a brand, review analysis is your north star. Why should brands carry out review analysis? Let’s take a closer look.

Customer 145

Customer Branding Key Performance Indicator Fashion 145

Martech

JANUARY 20, 2025

It involves crafting narratives that resonate with customers on an emotional level, allowing them to form a deeper connection with a brand or product. Story-driven marketing goes beyond simply promoting features and benefits; it aims to create a compelling and memorable brand experience. Awareness stage Strategy.

User-Generated 108

User-Generated Brand Management Marketers Marketing 108

Search Engine Land

JUNE 14, 2024

Managing your online presence is crucial in digital marketing, where every view and click can make or break your brand. Fortunately, an entire industry is dedicated to helping individuals and organizations adopt best practices to ease project management burdens. This makes it crucial for brands to stay agile and adaptable.

Brand Management 87

Brand Management Management SEO Branding 87

Martech

OCTOBER 14, 2024

Customer-centric approach: Shift your focus towards understanding customer behavior and preferences. Implement strategies that prioritize customer engagement and satisfaction, ensuring that your marketing efforts resonate with your target audience. Tools: Customer relationship management (CRM) software (e.g.,

Key Performance Indicator 114

Key Performance Indicator CRM Marketing Automation Platform Customer Acquisition 114

Hubspot Marketing

NOVEMBER 15, 2024

Marketing then becomes a guide, directing customers, partners, and employees into a comprehensive, unified brand experience. Marketing, sales, customer support, product development: each department was accountable to the company in total but operated within their own walls. Inform and educate potential customers.

CMO 123

CMO Traditional Marketing Communications Marketers 123

Martech

AUGUST 8, 2024

When it comes to outstanding customer experiences, face-to-face personalization works like magic. The report also revealed that brands with advanced personalization capabilities are 48% more likely to exceed revenue goals, at a 9.9% It knows the customer’s favorite brands and shopping habits, like buying during sales.

Shoppers 117

Shoppers Shipping Retail Communications 117

Digital Marketer

APRIL 20, 2023

A strong brand-customer relationship is vital, as it drives customer loyalty and engagement. This article will explore the importance of your brand-customer relationship. We’ll explain how the four principles of brand management can help you build and maintain that relationship.

Branding 80

Branding Customer Customer loyalty Brand Management 80

Hubspot Marketing

APRIL 2, 2019

That’s why they create a brand. From the language in their Instagram caption to the color palette on their latest billboard to the material used in their packaging, companies who create strong brands know that their brand needs to live everywhere. These brands are known, loved, and chosen out of a long lineup of options.

Branding 145

Branding Shoppers Entertainment Advertisers 145

Rock Content

DECEMBER 21, 2020

Without borders for branding, your company could reach people from many different countries and cultures. Then you need to learn more about global branding! To arrive in a new country and make your brand relevant is not exactly an easy task. But nothing that good international branding management can’t solve.

Brand Management 78

Brand Management Branding Management Logistics 78

Sprout Social

JULY 28, 2021

Your brand is what people say about you when you’re not in the room. You have to build a structure around that room so that your customer, prospect or industry feels at home with your brand—even if they never use your product. Lay the foundation: Brand positioning. Build the walls: Integrate brand into your product story.

Branding 140

Branding Transform Education Product 140

Hubspot Marketing

JULY 6, 2021

While branding can feel like a vague concept, it's one of the most important elements of a marketing strategy. Did you know that presenting a brand consistently across all platforms can increase revenue by up to 23% ? Plus, consistently presented brands are 3.5 Needless to say, branding is important for your business to succeed.

Branding 145

Branding Communications Promotion Brand Management 145

Adobe Experience Cloud Blog

SEPTEMBER 16, 2014

The problem is that while you clearly see how these products are connected, your customers don’t. So how can you help your buyers see your company as a single, unified brand? Customers purchase brands that fit their lifestyles and their choices, which is my third tip for managing multiple product lines is to use buyer personas.

Product 134

Product Branding Thought Leadership Energy 134

Martech

DECEMBER 23, 2024

Best practices for customer engagement: Content that outlines effective methods for enhancing customer engagement and retention, especially in a B2B context, resonates well with my focus on brand management and customer segmentation. For example, if someone clicked on a case study, send them a related whitepaper.

Whitepaper 108

Whitepaper Key Performance Indicator Thought Leadership Email Marketing 108

Sprout Social

SEPTEMBER 26, 2024

With over three billion active users, Facebook remains a big deal for brands as it’s one of the few platforms that offers such a massive and diverse audience. Facebook monitoring is the process of tracking and responding to audience interactions with your brand on the platform. Do you have a large social media marketing team?

Analytics 100

Analytics Social Media Marketing Marketers Marketing 100

Adobe Experience Cloud Blog

MAY 10, 2018

Brands across the globe and in virtually every industry are suffering from a crisis of differentiation. Professional services, airlines, wireless communication, and insurance are just a few examples of industries in which major brands have become nearly indistinguishable from one another. Becoming Truly Different.

Branding 134

Branding Transform Thought Leadership Energy 134

Hubspot Marketing

AUGUST 19, 2024

By turning away from flawless road maps and exceptional internal comms, and toward innovating based on customer feedback every two weeks. Zone in on your first happy customers, figure out what they like — and keep doing it.” The ideas might've had very little data, so they were never at the top of the list,” he says.

Brand Management 99

Brand Management Video Marketing Product Management 99

SocialPilot

JANUARY 8, 2025

Each brand includes only one profile from each platform. While the initial pricing appears budget-friendly, it’s worth noting that extra costs apply when adding more brands or team members. The brand and team-based pricing structure of Zoho Social means you can start small and expand. But is it all worth the price?

Price 85

Price Non-Profit Analytics User-Generated 85

Martech

FEBRUARY 22, 2022

Marketing your services is essential for building your brand image and reputation. One of the best ways to do so is by prioritizing customer experience (CX). Customer experience focuses on the relationship between a business and its customers. More specifically, we’ll cover: Why is customer experience important?

Customer 143

Customer Customer Journey Customer Acquisition CRM 143

Martech

JUNE 10, 2025

Online searches and interactions are changing fast, and ignoring this shift could hurt your brand. As a result, tried-and-true brand influence models will not remain as effective as they once were. As a result, tried-and-true brand influence models will not remain as effective as they once were. AI optimization.

Transform 84

Transform Customer Acquisition Finance User-Generated 84

Martech

FEBRUARY 14, 2024

When customer experience works, customers receive a consistent and seamless interaction with a business from touchpoint to touchpoint. TD Bank sees it as key to connecting with customers, colleagues and communities they serve. Two of the central components of the sonic identity are: the brand melody and the shorter “sonic logo.”

Customer 126

Customer Customer Journey Communications Brand Management 126

Businesses Grow

MARCH 10, 2025

Marketers create customers. And to create customers, we must create awareness for our products. 2) From big campaigns to small acts of cultural relevance A few years ago, Pepsi announced that the big brand “bonfires” were over. Brands had to connect to moments of cultural relevance. How about brand community?

Transform 104

Transform Influencer Marketing Thought Leadership Marketers 104

Martech

SEPTEMBER 25, 2024

Growing enterprise customers] is about growing the pie, not completely taking it over with one audience or another.” Those prices were quietly changed earlier this year for new customers, but now the company is changing the price for customers who’d previously paid a lower price. Processing.

Price 112

Price Management Brand Management Communications 112

Sprout Social

JUNE 20, 2023

Figuring out how to build a brand is a must-do for modern marketers. This applies to B2B and B2C brands alike. A distinct brand identity determines whether you stand out from the crowd. Consider that branding impacts just about every corner of your business. What is brand building? But hey, that’s the point!

Branding 130

Branding B2C Promotion Thought Leadership 130

SocialPilot

DECEMBER 15, 2024

The options range from a free plan to a custom solution, with varying features for social media analytics and management. Its plans are structured around the brand model. In Metricool, a brand refers to a set of social media profiles, blogs, and ad accounts across various platforms that can be managed under one account.

Price 75

Price Non-Profit Analytics Brand Management 75

Sprout Social

SEPTEMBER 15, 2016

According to our latest Sprout Social data report , nearly 35% of individuals prefer social media as their channel-of-choice for customer service, surpassing both phone and email. And yet, the average response time on social for most brands is still well above what individuals consider to be a reasonable wait time.

Customer 107

Customer Brand Management Management Communications 107

Search Engine Land

AUGUST 8, 2024

When it comes to outstanding customer experiences, face-to-face personalization works like magic. The report also revealed that brands with advanced personalization capabilities are 48% more likely to exceed revenue goals, at a 9.9% It knows the customer’s favorite brands and shopping habits, like buying during sales.

Shoppers 89

Shoppers Shipping Retail Communications 89

Hubspot Marketing

NOVEMBER 29, 2024

I hate to tell you this, but without marketing, your product (no matter how amazing it is) will never be found by the customers whose problems it would solve. This could lead to lackluster sales, financial failure, and potential customers who are still suffering from their original problems.

Product Marketing 105

Product Marketing Product Management Marketers 105

Martech

MARCH 11, 2024

Answer Multi-touch attribution is a marketing strategy that assigns credit to multiple touchpoints or interactions along a customer’s journey that led to a conversion or sale. It recognizes that a customer’s decision-making process is not linear and involves various marketing interactions across different channels and devices.

Branding 111

Branding Key Performance Indicator Customer Journey Marketing Mix 111

Lynton Web

APRIL 23, 2025

H ave you ever watched promising leads vanish after they're distributed to your family of brands? You're facing what some marketing professionals call the "dark hole" of lead management. Look for these telltale signs that indicate your multi-brand lead process needs an overhaul. The answers remain a frustrating mystery.

Management 52

Management Transform Branding CRM 52

Hootsuite

AUGUST 25, 2022

But it’s still an important platform for your brand. Especially if you want to practice the art of risky brand comebacks. These days, snarky brand Twitter is beginning to feel a little played out. Let’s examine some successful social risk-takers who can inspire your brand’s comebacks. Watch and learn.

Branding 145

Branding Manufacturing Food Management 145

Martech

MARCH 29, 2022

Good morning, Marketer, may all your customers be loyal. You can never know your customer too well.” Get to know your customer better. Which reminds me of what a garbage bag brand manager told me: “Don’t overthink it. Constantine von Hoffman, Managing Editor.

Customer 98

Customer CMO CRM Brand Management 98

Marketing Insider Group

SEPTEMBER 9, 2010

Brands are valuable assets that companies create, nurture and maintain with great care, right? But how do you measure brand value in the social age? And what role do marketers play in cultivating the brand and maintaining some level of consistency in our brand image? It gets to a brand’s long-term sustainability.

Branding 85

Branding Telemarketing Marketing Mix Customer loyalty 85

Digital Marketer

DECEMBER 21, 2023

If you’ve spent only a few minutes redditting , you may be thinking it’s a place for cute cats and ridiculous memes… However, Reddit is also a place for the president , for customer support , and just about anything else you can imagine. This ties into increasing brand reputation as well.

Management 95

Management Branding Social Media Marketing Place 95

Sprout Social

SEPTEMBER 14, 2022

For a long time, a company’s brand strategy relied mostly on IRL experiences. Target’s bright red aisles, Best Buy’s polo-clad staffers, Jimmy John’s freaky-fast sandwiches—all vital parts of a greater brand marketing strategy that rely on customers coming into stores. Audiences experience brands primarily through social media.

Branding 114

Branding Communications Customer loyalty Brand Management 114

Marketing Insider Group

MARCH 26, 2018

Customer centricity is a common theme emanating from the C-suite these days. When you combine that with the rising impact that social media can have on a brand, a sound approach to brand management is to identify the most common episodes that can impact brand perception and to take a cross functional approach to managing them […].

Branding 80

Branding Brand Management Management Customer 80