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How Review Management Tools Can Transform Your Small Business

SocialPilot

A small business review management tool that can launch review collection campaigns and automate review collection through smart email and SMS campaigns tailored to specific customer journeys. You can request customers to leave reviews, promote the best ones on the top, and send automated replies to them, all in one place.

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How to optimize your content strategy across the customer journey

Martech

Customer journey basics First things first, let’s unpack the customer journey. Imagine it as a roadmap, with your customer at the wheel and your content the signposts guiding them. Engaged users are more likely to progress further along the customer journey.

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Scaling local advertising with automation in the new media landscape by Fluency

Martech

But the work that goes into building reports (which is more like updating a multiple-page deck every month with new data) drains your time and energy. Both in-house ad teams and agencies have used a DAOS to holistically transform manual workflows into a well-oiled automation machine.

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How we’re creating a culture of AI across Sprout’s marketing org

Sprout Social

Let’s be clear: AI and automation are, and will be, transformational to the art and science of marketing. This committee drives consistent use of AI to tackle the core of our most pressing marketing opportunities , like with our product, messaging and customer journey creation.

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28 AI Marketing Tools to Save Time and Boost Performance

Buffer Marketing

Artificial intelligence is transforming digital marketing by empowering us to do our best work. You can use text prompts like "Find moments that are most likely to resonate with busy parents" or "Find high-energy clips" and the AI will identify the most relevant sections of your video. Pricing: Not listed.

Price 119
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How Samsung transformed their customer experience with a new support site search

Martech

So, in addition to data sources like the call center and surveys on the site, this richer search data and our increased ability to make sense of it has hopefully decreased the amount of time and energy we spend fixing issues and filling content gaps.”. It’s the key to informing their service strategy and improving customer satisfaction.”.

Transform 117
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IRL takeovers: Influencers are reshaping live brand activations and events

Sprout Social

As the digital and physical worlds continue to merge, creators are shaping these activations, bringing their unique audiences and creative energy to the table. Augmented reality (AR) and gamification are at the forefront of this movement, transforming passive spectators into active participants.

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