When UGC Goes Wrong: How Smart Brands React to Controversy [Expert Interviews]
Hubspot Marketing
JULY 24, 2024
I’m not your PR or legal team and recommend that you consult trusted brand experts when and if the unthinkable happens. With this in place, you can be ready for a scenario where your brand gets an influx of customer web chatter, press requests, or customer service inquiries due to UGC. Who will handle the response? Take a deep breath.
Let's personalize your content