Martech

MAY 27, 2022

With digital transformation, advertising isn’t just about growing brand awareness or planting a seed. Advertisers and their adtech partners can reach audiences big and small at any stage of the funnel, delivering cross-channel ads across multiple touchpoints. Changes in the advertising landscape today. Be adaptive.

Advertising 124

Advertising Advertisers Transform Customer Acquisition 124

Hubspot Marketing

MARCH 3, 2025

Building a community helps create these relationships, leading to increased word-of-mouth referrals and long-term customer loyalty. A well-structured newsletter can engage both leads and customers by consistently delivering valuable content. Why it works: Paid advertising accelerates lead generation and boosts visibility.

Customer Acquisition 59

Customer Acquisition User-Generated Customer loyalty Marketers 59

Vertical Response

JUNE 4, 2025

Key Takeaways Marketing amnesia occurs when customers forget a brand due to ineffective engagement and lack of brand recall, leading to diminished customer loyalty. To combat marketing amnesia, brands should enhance customer engagement through personalized communication, consistent branding, and monitoring customer feedback.

Branding 59

Branding Customer Customer loyalty Email Marketing 59

Customers.ai

DECEMBER 20, 2024

Relationship marketing is a strategy focused on building and nurturing long-term relationships with customers rather than just aiming for one-time sales. It prioritizes customer loyalty, retention, and lifetime value by delivering personalized experiences and maintaining regular engagement.

eCommerce 87

eCommerce Shipping Customer loyalty Marketers 87

Marketing Insider Group

NOVEMBER 30, 2021

Many B2B companies spend a large amount of their marketing budget on customer acquisition. One area companies often neglect to invest in is customer marketing. Leveraging marketing automation tools helps you better understand the needs of customers, gauge their satisfaction, and get feedback on your products or services.

Customer Marketing 144

Customer Marketing Marketing Strategy Customer Customer loyalty 144

SocialPilot

JANUARY 27, 2025

Boost Trust & Brand Credibility Positive customer reviews act as endorsements, demonstrating to potential buyers that others have had a good experience with your brand. They validate the authenticity of your offerings, helping new customers feel secure. This social proof often tips the scale in your favor.

Customer 64

Customer Transform Shoppers Customer loyalty 64

Customers.ai

NOVEMBER 18, 2024

Whether it’s increasing conversions, automating workflows, or building customer loyalty, choosing the right apps can make a big impact. They could set up automated flows to re-engage customers who haven’t purchased in 90 days, offering them a discount on their favorite products. That’s what we are here for. The result?

eCommerce 75

eCommerce User-Generated Transform Customer loyalty 75

Adobe Experience Cloud Blog

MARCH 3, 2014

Companies that choose to mature with their audience will need to focus their marketing around customer service and customer loyalty; their brand messaging should project trustworthiness and reliability. For these brands, product quality is often equally or more important than advertising. Do You Meet My Needs?

Thought Leadership 134

Thought Leadership Customer Acquisition Customer loyalty Entertainment 134

Hubspot Marketing

FEBRUARY 14, 2019

There are plenty of studies that highlight the importance of customer retention -- oftentimes, customer retention has been found to be even more critical to your company's success than customer acquisition. Provide personalized, customer-focused service. Engage with the customer where they are.

Food 145

Food Customer loyalty Marketers Marketing 145

Scoop.it!

AUGUST 11, 2022

So what exactly is it that turns a customer into a brand loyalist and how can you inspire more of your customers to become loyal to your business? The Value of Customer Loyalty. Let’s start by taking a look at the value of customer loyalty. Measuring Customer Loyalty.

Branding 105

Branding Customer Customer loyalty Price 105

Martech

JUNE 1, 2022

The most significant advantages of audience development are: Customer acquisition : Since expanding your customer base is a key factor determining the growth of your business, your marketing efforts should consider customer acquisition as one of the primary goals.

Customer Acquisition 119

Customer Acquisition Analytics Customer loyalty Customer 119

Search Engine Land

JULY 17, 2023

Powerful customer acquisition channel You can acquire new customers effectively by shifting from using SEO solely as a traffic source to a customer acquisition channel. These include customer loyalty, increased customer confidence, and transforming customers into brand ambassadors.

SEO 92

SEO Customer Acquisition Transform Affiliate Marketing 92

Hootsuite

SEPTEMBER 21, 2021

63% say they trust what influencers say about brands more than what brands say about themselves in their advertising. Given how common it is to perform online research before trying out a new product or service, your business can be one tweet away from attracting or repelling future customers. Best of all, it’s totally free.

Promotion 134

Promotion Customer loyalty Gen Z Customer Journey 134

Marketing Insider Group

SEPTEMBER 2, 2020

While marketing has frequently fueled big consumer product enterprises, its influence is now growing through B2B companies, start-ups, new products, and more to create long-lasting customer relationships. It was mainly responsible for product launch campaigns and advertising initiatives. Customer lifetime value.

CMO 145

CMO Finance Key Performance Indicator Transform 145

Use Insider

MAY 14, 2024

While acquisition marketing uses advertising, social media campaigns, and other promotions to attract new customers, retention marketing will rely on tactics like personalized marketing , loyalty programs, and top-notch customer service to keep existing customers on the hook.

Customer loyalty 52

Customer loyalty Marketing Strategy Customer Acquisition Marketing 52

Rock Content

AUGUST 17, 2020

Customer Acquisition Cost (CAC) is an indicator that shows how much the marketing department has to spend to convert each new sale. With a great Customer Experience, you lay out an autonomous system that can be present in every step of the customer’s journey , consuming few resources and minimum effort.

Customer 111

Customer Customer loyalty Customer Acquisition Health 111

Sprout Social

JUNE 7, 2023

The elements of a good brand experience A well-developed brand experience differentiates you from competitors and engages your audiences and customers on a deep emotional level. This, coupled with an exceptional customer experience, ultimately drives customer acquisition and retention to fuel your business growth.

Branding 141

Branding Health Customer loyalty User-Generated 141

Businesses Grow

MARCH 11, 2024

One other caveat — most communities are transactional and focused on customer self-service. The value of those communities is easy to measure because you can track customer service costs and cost avoidance. But a community aimed at customer loyalty and brand-building is harder to quantify. Here are ten ideas.

Branding 121

Branding Customer loyalty PR Influencer Marketing 121

OnPassive Marketing

AUGUST 25, 2022

You can also use paid advertising and other promotional strategies to boost traffic. Maintaining Customer Loyalty: If you focus on providing excellent and helpful content, you can create loyal customers. Provide your customers additional value, and they will likely buy from you again.

Product Marketing 90

Product Marketing Management Product Customer Acquisition 90

Litmus

AUGUST 3, 2021

As modern marketers , we’re hard-wired to solve problems, and we quickly adapt to changing conditions by curbing spending on in-person events, external agencies, and awareness advertising.

Marketing Mix 102

Marketing Mix Customer Acquisition Customer loyalty CMO 102

Vertical Response

JUNE 23, 2024

Building detailed buyer personas and optimizing the marketing funnel according to audience needs, preferences, and behaviors are crucial for a customer-centric approach that enhances the effectiveness of advertising efforts and overall marketing ROI. Here are some key steps to follow: Start with enticing offers to engage customers.

Gen Z 98

Gen Z Customer Acquisition Market Research Analytics 98

Marketing Insider Group

FEBRUARY 13, 2023

Considering the appropriate marketing channels is key to effectively sharing your content: Social Media Email Paid Advertising Blog When determining the best channels for reaching your audience, remember to consider their demographics.

B2C 137

B2C Whitepaper Marketers Marketing 137

Search Engine Land

JUNE 27, 2024

PPC advertising can be challenging, especially when your product or service falls into a sensitive or difficult category. Google Ads remains one of the most powerful platforms for reaching potential customers. Advertisers in sensitive categories face unique hurdles, including: Strict policy restrictions. Heightened scrutiny.

Pharmaceutical 93

Pharmaceutical Law Advertising Advertisers 93

Vertical Response

JULY 1, 2024

Customer loyalty programs, such as points-based, tiered, and referral programs, play a critical role in retaining customers and driving repeat business by providing various rewards and incentives. For example, a sign-up sales promotion might offer a deal exclusively for new users to drive sales and customer acquisition.

Customer loyalty 66

Customer loyalty Shipping Shoppers User-Generated 66

Marketing Insider Group

NOVEMBER 18, 2020

The management team expects marketing to lower customer acquisition costs. Spend 10% of Revenue on Marketing. Senior leadership and marketers have differing opinions when it comes to the marketing organization’s goals. Marketing Operations: Operations cover the tools and data for managing the “back-office” of marketing.

Marketing Strategy 145

Marketing Strategy Finance Marketers Marketing 145

CXL

OCTOBER 4, 2022

Where many marketers fall over is confusing strategies and tactics: Strategy is your high-level game plan and should be heavily research-based (to gain a deep understanding of customer challenges, desires, and motivators). A strategy on its own doesn’t communicate with customers. Both are critical.

eCommerce 107

eCommerce Marketing Strategy Retail Marketers 107

Welcome Software

DECEMBER 5, 2022

With so many selections for customers to choose from, how can you optimize your SaaS marketing to stand out from the competition? Since proper SaaS marketing techniques result in customer acquisition, loyalty and increased revenue, understanding these fundamentals are vital. What is SaaS? Connect with your audience.

Transform 67

Transform Customer Acquisition Customer loyalty Marketers 67

OnPassive Marketing

MAY 18, 2022

To succeed in the competitive online market, you have to know how to advertise your brand correctly. Inbound marketing is a process of attracting, engaging, and converting leads and customers through digital channels by providing valuable content. This blog post will discuss why inbound marketing is essential for business growth.

Inbound Marketing 65

Inbound Marketing Non-Profit Traditional Marketing Customer Acquisition 65

Neil Patel

MARCH 8, 2023

Why Customer Lifetime Value (CLV) Matters Understanding how to measure customer loyalty is increasingly important in today’s competitive market. A key metric you’ll want to keep track of is the customer lifetime value (CLV). If your customer spends $20 per month and stays with your company for 2.5

Customer 88

Customer Shipping Price Customer Acquisition 88

OnPassive Marketing

OCTOBER 4, 2022

Content marketing makes and distributes valuable, informative content to attract and retain customers. It’s essential to a company’s overall customer acquisition strategy and can help increase website traffic and engagement. It’s Inexpensive– Content marketing does not cost much, unlike traditional advertising.

Content Marketing 58

Content Marketing Customer loyalty Customer Acquisition Marketers 58

Vertical Response

APRIL 26, 2024

Paid Advertising KPIs to Watch Navigating the treacherous waters of paid advertising demands a keen understanding of specific KPIs that track the efficiency and profitability of ad campaigns. ROAS, or Return on Advertising Spend, is the captain’s log that records the treasure gained for every piece of silver spent.

Shipping 74

Shipping Key Performance Indicator Marketers Marketing 74

Martech

FEBRUARY 25, 2022

Automated journey programs enables marketers to execute at scale automated, multi-step campaigns across the entire customer journey (email, SMS, mobile push, social, web). Lead capture, nurturing and scoring models deliver high-quality leads while decreasing customer acquisition costs. Target customers.

Marketing Automation Platform 124

Marketing Automation Platform CRM Manufacturing B2C 124

Sachs Marketing Group

DECEMBER 4, 2023

Unlike paid advertising which stops the moment funding ceases, SEO continues to deliver results long after the initial effort. This approach not only boosts website traffic but also enhances user engagement, leading to higher conversion rates and customer loyalty.

SEO 52

SEO Customer Acquisition Advertising Advertisers 52

Rock Content

FEBRUARY 4, 2021

Business communication with users is essential to a company’s image and customer loyalty. Optimization of advertising campaigns and targeting. This eliminates the need for waiting, and provides high-quality service that meets customer expectations. Plus, the programs reduce the cost of customer acquisition.

User-Generated 59

User-Generated Customer Acquisition Communications Customer loyalty 59

CXL

JUNE 16, 2022

Recommending additional products or services can help customers solve problems while upping their investment. This will improve customer lifetime value (CLTV), making customer acquisition costs (CAC) healthier. Segmentation ensures that recommendations fit customer needs. Cross-selling is all about relevancy.

User-Generated 107

User-Generated Real Estate Price Retail 107

Welcome Software

DECEMBER 26, 2023

What makes a loyal customer? A loyal customer is someone who has an ongoing positive relationship with your business. Customer loyalty drives repeat purchases and builds trust so your business is the one they choose over a competitor that has similar products or offerings. What metrics help you measure success?

Customer 40

Customer Customer loyalty Customer Acquisition CMO 40

Welcome Software

DECEMBER 26, 2023

What makes a loyal customer? A loyal customer is someone who has an ongoing positive relationship with your business. Customer loyalty drives repeat purchases and builds trust so your business is the one they choose over a competitor that has similar products or offerings. What metrics help you measure success?

Customer 40

Customer Customer loyalty Customer Acquisition CMO 40