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The Age of the Connected Customer

Hubspot Marketing

Companies are trying to predict growth in an unpredictable macro environment. The economy is down, the market is volatile, socio-political issues are raging, and the dust is still settling on hybrid work. In case navigating all this uncertainty isn’t hard enough, companies are dealing with another major shift.

Customer 131
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3 Signs Your Company & Marketing Teams are Facing a Crisis of Disconnection

Hubspot Marketing

Let’s face it - companies have a unique set of challenges ahead of them in 2023. But while we plan around these macro events that are largely out of our control, a crisis brews within many companies. Between marketers and their customers, who understand and trust each other less, despite having more information than ever.

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What automation looks like in marketing operations today

Martech

Virtually all marketing activities have gone digital in recent years. Technological upgrades, such as marketing automation, have improved campaign efficiency and effectiveness. Yet many marketers find the increasing complexity offputting. ” More technology options aren’t enough to transform marketing operations teams. .

Transform 122
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Why AI does not mean the doom of marketing

Businesses Grow

The world is going bonkers over a bombastic claim implying that AI is the doom of marketing. The interview is behind a paywall, but Paul relayed this specific quote about the doom of marketing and Artificial General Intelligence (AGI). Will we be losing 95% of our marketing jobs? Is this true?

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How to unlock the power of your marketing technology

Martech

Embarking on a journey to marketing technology transformation is also not without disappointments. Read on for a proven approach to unlock the power of your marketing technology and tip the odds of transformation success in your favor. But the sky is not falling just yet, my friends. Don’t be a martech hyper-consumer.

Transform 125
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Ana Mourão: Spotlight on the expert

Martech

Stanley Black & Decker is a truly iconic brand, around for more than 180 years, with a global market and its name practically synonymous with power tools. Q: You did a bachelor’s in economics and then — fashion marketing? Our “Spotlight on the expert” series digs deeper into the stories of our expert contributors.

CRM 94
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Why Threads won’t work without Gen Z

Businesses Grow

For a new social media platform to succeed — or for any business to succeed— it has to solve a customer problem. What problem is solved by Threads? G+ did not solve a unique problem. What’s the problem with Threads? Threads is the same as Twitter, with far less meaningful functionality. But so was Mastadon and Bluesky.

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