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2025: The year for “hype” normalization

SmartBrief - Marketing

While several new technology trends have taken off over the last two years — generative AI, social commerce and retail media, to name a few — what lies ahead for business leaders is the need to right-size excitement around these areas versus actual impact. Looking ahead, 2025 will be a year of “hype” normalization.

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Essential KPIs to measure generative AI’s success in marketing

Martech

New tech always breeds resistance There are similarities between the birth of social media marketing and the latest advances in generative AI. In both cases, brand-new technology caught on like wildfire, affording marketers the opportunity to reach audiences in new ways. The simple answer is that it depends.

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How AI is reshaping the content creator industry

Search Engine Land

Examine the rise of AI-generated content spam and scams. Creativity and accuracy These generative AI models have been trained on content created on the web by individuals, and the content generated by these machines re-elaborates someone else’s creativity and lacks any recognition or attribution.

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AI-powered martech releases and news: November 21

Martech

The AI robot’s ability to influence other machines and bypass operational controls has reportedly taken social media users in China by storm, with some calling it “terrifying” and many expressing unease. This allows retailers to answer shoppers’ questions about products. Email: Business email address Sign me up!

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5 practical marketing tactics to accommodate new technologies and AI

Martech

Meaningfully mine and respect the data customers freely share Customers provide personal information to companies all the time — including acquisition offer responses, purchase behaviors, product favorites, social shares and sentiments on user-generated content — all of which tell marketers how to sell to them. Get MarTech!

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Salesforce launches new, ‘more trustworthy’ generation of AI bots

Martech

Yesterday, Salesforce launched Agentforce — generative AI bots the company says can be trusted to take action on their own. Buyer helps B2B customers find products, make purchases and track orders. Personal Shopper recommends products and helps with search. Sales Development Representative engages with potential leads 24/7.

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7 strategies for getting the most from your martech stack

Martech

Create power user teams Identify your most proficient and enthusiastic users for each tool in your stack. These “power users” deeply understand the tool’s features and best practices. This will pay for itself via a more skilled, efficient and productive team. Be ready to walk away. There are no shortcuts here.