Sprout Social

JUNE 7, 2023

But an ever-crowded space filled with brands and creators means your relevancy is always at risk. When a brand experience is consistently good, it champions powerful brand recall, turns customers into advocates and builds credibility that ultimately increases your repeat business. What is brand experience?

Branding 109

Branding Health Customer loyalty User-Generated 109

Hubspot Marketing

FEBRUARY 27, 2024

Despite all the awesomeness, I hesitated because the brand was unfamiliar. All this made me wonder: Why do we always go for Amazon deals, leaving smaller brands behind? To find out, I did some research and talked to brand experts. Customers can get almost anything they want in one place. Better ads, trust, safety?

Branding 104

Branding Price Customer loyalty Marketing 104

Customers.ai

DECEMBER 29, 2023

It’s something all brands dream of. Check out this chart from Yotpo based on their study “ The State of Customer Loyalty & Retention 2023 ”: It seems the real question here is, what wouldn’t brand-loyal customers do?!? While brand loyalty is something everyone wants, it’s not easy to get.

Customer 98

Customer Transform Customer loyalty Outbound Marketing 98

Martech

JANUARY 26, 2024

Generating revenue growth is the ultimate goal for any B2B founder. Focusing deeply on the customers you serve. Winning your clients’ loyalty brings you much more revenue. Satisfied customers don’t just come for more, they’ll spread the word about you. This is where an ideal customer profile (ICP) comes in.

Customer 119

Customer Manufacturing Market Segmentation User-Generated 119

Neil Patel

AUGUST 17, 2021

Brand awareness refers to how memorable your brand or company is to your target consumers. It’s how easily people recognize your brand when, for example, they hear your company name or see your logo. How do you build brand awareness, especially if you’re a new company? What Are Brand Awareness Campaigns?

Branding 145

Branding Customer Acquisition Customer loyalty User-Generated 145

Martech

OCTOBER 4, 2023

I am the first generative AI chatbot for search marketers. Data and personalization: Brands need to create a highly personalized experience for their customers. AI and intelligent agents: AI technology can collect information about user behavior and help marketers better understand personas and buyer’s journey.

Digital Marketing 138

Digital Marketing Customer loyalty User-Generated Marketing 138

Search Engine Land

FEBRUARY 20, 2024

SEO has traditionally been viewed as an acquisition channel, focusing on ranking websites to generate more traffic and leads. This article explores how SEO can strategically influence user activation, retention, and community building to drive long-term growth and customer loyalty.

SEO 96

SEO Customer loyalty User-Generated Product 96

Marketing Insider Group

NOVEMBER 30, 2021

Many B2B companies spend a large amount of their marketing budget on customer acquisition. One area companies often neglect to invest in is customer marketing. But if you’re just learning about customer marketing, we’re here to help you understand the far-reaching benefits it can provide. What is Customer Marketing?

Customer Marketing 119

Customer Marketing Marketing Strategy Customer Customer loyalty 119

Backlinko

MAY 14, 2024

Small business marketing is a mix of strategies, tactics, and channels to promote your offerings to your target customers. Here’s how: Do Market Research Market research helps you understand your target customers on a deeper level. It includes your customers’ demographics, behavior patterns, motivations, and goals.

PR 104

PR Customer loyalty User-Generated Marketing 104

Litmus

SEPTEMBER 19, 2022

This piece originally appeared in Customer Think. B2B and B2C customers don’t just think personalized content would be nice — they expect it. Key takeaways from McKinsey & Company’s Next in Personalization 2021 Report show that personalization remains a critical ingredient in brand marketing. How it works.

Customer 95

Customer Customer loyalty CRM Shoppers 95

Rock Content

MARCH 28, 2023

In today’s highly competitive business landscape, having a strong and well-defined brand is more important than ever. In this environment, a brand is much more than just a logo or a catchy tagline – it’s the sum total of a company’s values, reputation, and overall presence in the marketplace.

Branding 75

Branding Global Marketing Fashion Whitepaper 75

Backlinko

APRIL 21, 2024

And attract more customers. Review management: Track, respond to, and analyze customer reviews. Positive reviews can boost your local reputation and attract new customers. Managing your listing ensures potential customers looking for a business like yours can find the information they need. And improve customer loyalty.

SEO 92

SEO Customer Price Management 92

Neil Patel

JANUARY 14, 2021

When you hear the phrase corporate branding, you might think of industry titans—car companies, ubiquitous hotel chains, and fast food arches. Despite this association, corporate branding applies to businesses of all sizes, not just the giants with unlimited marketing budgets. What Is Corporate Branding and Why Is It Important?

Branding 130

Branding Customer loyalty User-Generated Shipping 130

Vertical Response

APRIL 12, 2024

Key Takeaways Effective marketing strategies encompass creating value, understanding customer needs, and building strong brand-customer relationships through various channels such as market research, branding, promotion, and analytics.

Marketing Strategy 52

Marketing Strategy Branding Market Segmentation Marketing Mix 52

Customers.ai

DECEMBER 5, 2023

Our two experts have outlined a six-step playbook, designed to unlock long-term business growth and turn seasonal customers into loyal patrons for the months and years ahead. For example, you can create custom segments based on pages visited, allowing you to create ads for that particular product. Studies show that UGC is 8.7x

Customer 97

Customer Outbound Marketing Customer loyalty Advertising 97

Search Engine Land

SEPTEMBER 14, 2023

Who loves your brand the most? No matter what you sell, you probably have customers who: Truly care about your company, products or services and content. See their own sense of being reflected in your brand. If you have fans who sincerely love your brand, they are a lot less likely to churn and leave you for a competitor.

Branding 136

Branding Marketing Marketers Communications 136

Neil Patel

JANUARY 17, 2022

Personalized marketing is a strategy that uses demographic and behavioral data to create individualized messages for current or prospective customers. The point of personalized marketing is to understand your customers more and how they like to communicate so you can better engage them in the busy online world.

Personalized Marketing 130

Personalized Marketing Branding Customer loyalty Transform 130

Sprout Social

AUGUST 15, 2023

not to mention brand makeovers, like Twitter rebranding to X—marketing teams are forever playing catch up. How do they identify brand mentions for competitive analysis? and immediately identify keywords for data analysis to reveal brand health or customer experience insights. Enter: named entity recognition (NER).

Branding 84

Branding Key Performance Indicator Transform Health 84

Digital Marketer

MAY 25, 2023

Growing your business is possible if your products or services are good enough and help users reach their goals. Today’s market is customer-centric, and the top-performing organizations are those that focus on customer success more than their competitors do. What is Customer Success?

Customer 75

Customer User-Generated eCommerce Education 75

Sales Force: CMO

JULY 29, 2022

When the ecommerce payment process takes too long or gets too confusing, customers abandon their carts and go elsewhere to shop. While we used to never buy vegetables without seeing them, or shoes without trying them on, brands have amped up their website experience in response to the increased demand on digital. Here’s what we found.

eCommerce 52

eCommerce Branding Customer Shoppers 52

Scoop.it!

NOVEMBER 1, 2022

These brands are known for their large social media followings, but what’s even more impressive is their loyal (sometimes even die-hard) online entourage. Businesses don’t create an army of brand advocates by accident. What Having a Social Media Advocacy Strategy Does For Brands. Brand advocates don’t just buy more.

Branding 83

Branding User-Generated Millennials Customer loyalty 83

Hubspot Marketing

JULY 28, 2022

The outcome of giving a good impression in emails goes a long way to connect with potential business contacts or customer. When you send a welcome email to a new blog reader, newsletter subscriber, or customer, you're making a first impression on behalf of your brand. Always give customers a way to opt-out. Let's dive in.

Customer 145

Customer Non-Profit User-Generated Customer loyalty 145

Sales Force: CMO

JUNE 26, 2023

You and your customer both seemed committed, invested, and bought-in. The good news is there is something you can do about it : refresh your customer engagement strategy. The good news is there is something you can do about it : refresh your customer engagement strategy. It was going so well. Is it something I did?”

Customer 52

Customer Customer loyalty User-Generated Communications 52

Search Engine Land

APRIL 15, 2024

As a side note, while Google is at war with low-quality generic content, don’t feel like you can’t use AI tools to help. Just ensure you use these generative AI tools as an SEO assistant rather than create the whole article for you. Because increased traffic can lead to more customer engagement and brand recognition.

Customer loyalty 116

Customer loyalty SEO User-Generated Product 116

Sprout Social

JULY 12, 2022

In today’s fast-moving market, it’s more critical than ever for brands to be agile and resilient in the face of unfavorable public opinion. Your brand’s best bet is to get ahead of any future problems by proactively creating and testing a comprehensive crisis management plan that includes a robust guidance around communication.

Communications 107

Communications Branding User-Generated Customer loyalty 107

Sachs Marketing Group

MARCH 30, 2023

Business owners can effectively turn Instagram followers into customers by developing a social media marketing strategy that leverages the power of engaging content, developed audiences, and targeted advertising campaigns on the platform. Keep reading to discover how to turn Instagram followers into customers.

Customer 52

Customer Social Media Marketing User-Generated Health 52

Martech

APRIL 9, 2024

Our community came together in December at World Tour New York to learn about the latest marketing innovations and how to reach customers better. Companies are now prioritizing first-party customer data in their marketing campaigns. Don’t follow the pack — be a leader Read the 2024 Gartner® Magic Quadrant for Customer Data Platforms.

Law 102

Law Customer loyalty Advertising Advertisers 102

Sprout Social

MAY 15, 2024

Social media manager tasks: A daily overview A social media manager’s daily tasks are jam-packed with efforts to increase their brand’s online influence and follower interaction. Establishing guidelines for brand voice, visual identity and messaging across all channels. But what does their day-to-day life actually look like?

Social Media Marketing 112

Social Media Marketing Communications User-Generated Management 112

Use Insider

SEPTEMBER 15, 2023

Coupon marketing is a strategic approach that leverages the appeal of discounts and promotions to influence customer behavior. It’s a time-tested method that businesses use to: Attract new customers: Coupons pique the interest of potential customers who might be hesitant to try your products or services at full price.

Customer Journey 52

Customer Journey Customer Customer loyalty Marketing 52

Scoop.it!

MARCH 2, 2023

Marketers swear by its effectiveness in generating leads and sales, building brand awareness, and even boosting customer loyalty. Why Should Brands Bother With Content Marketing? Furthermore, improving search rankings help you build brand awareness, drive traffic, and increase sales. Social media content 3.43

Content Marketing 92

Content Marketing Branding User-Generated Outbound Marketing 92

Use Insider

APRIL 12, 2023

Complex omnichannel customer journeys ‘Customer journey’ refers to the path that takes a shopper from: Not knowing a product > Purchasing > Becoming a loyal customer It lays out all touchpoints that your customer may have with your brand before, during, and after the experience of that product.

Customer Journey 52

Customer Journey Customer Gen Z Shoppers 52

Neil Patel

NOVEMBER 5, 2020

Creating a customer journey map is enough to make even the best marketer freeze in their tracks and realize how little they really know about their prospects. Starting Fresh: The Basics of the Customer Journey Map. Now that you have the basics let’s look at an example of a customer journey. A Customer Journey Map Example

Customer Journey 145

Customer Journey Customer Customer loyalty CRM 145

Use Insider

FEBRUARY 19, 2024

What is a customer data platform (CDP)? Customer data platforms (CDPs) help you to assemble customer profiles, orchestrate customer interactions, and accelerate data delivery to analytics and engagement tools. With a CDP , this becomes a reality.

Customer 52

Customer Transform Shoppers Law 52

Search Engine Land

APRIL 23, 2024

For one, the ways companies collect user data have been under the microscope, and policies from Apple and Google are forcing marketing data analytics changes across the board. Also, customers are more thoughtful than ever about what information they’re willing to share and how it’s being used.

Analytics 108

Analytics Customer Journey User-Generated Customer loyalty 108

Use Insider

APRIL 23, 2024

Behavioral segmentation (sometimes called behavioral targeting) is the process of dividing leads and customers into segments based on their behavioral characteristics. This enables brands to find valuable segments, analyze their behaviors, and uncover insights that can help them drive engagement, revenue, and customer loyalty.

Customer loyalty 52

Customer loyalty User-Generated Customer Journey Product 52

Hootsuite

MARCH 2, 2022

Let’s talk about why it’s important to understand social media marketing for retail brands. Those people are engaging with retail brands on social. Nearly a quarter ( 23% ) of social media users follow a brand or company they already purchase from. follow companies and brands they’re thinking of purchasing from.

Social Media Marketing 105

Social Media Marketing Retail Branding Shoppers 105

Marketing Insider Group

MARCH 30, 2021

When you hear the phrase “product marketing,” what are some of the first brands that come to mind? All four brands mentioned above understand the importance of customer-centricity. Today, we’re covering several key strategies these four brands have been using for years. Product marketing is all about the consumer.

Product Marketing 145

Product Marketing Marketing Strategy Product Customer 145